CASINO MANAGER

Town Pump, Inc.•Bozeman, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Manager to oversee customer service and supervisory decisions in accordance with Casino Operations standards, policies, and procedures. The manager helps plan, lead, organize, and follow up on operational performance, including expenses, sales, gross margin, security, cash controls, promotions, and competitor monitoring. The role sets a professional example for co-workers and is accountable for the location’s cleanliness, maintenance, staffing, and service quality. The Casino Manager supervises and develops employees, handles administrative and financial work, and supports casino and liquor-store operations. Duties include audits, bookkeeping, payroll, deposits, reporting, inventory, machine and equipment maintenance, security oversight, and timely submission of required documentation. The manager is also expected to know or perform the duties of a Floor Runner, Bartender, Bookkeeper, and Assistant Manager, and to operate a vehicle for work-related errands.

Requirements

Maintain a current Montana driver’s license with an appropriate driving record.
Be able to operate a vehicle for work-related errands.
Be able to know and/or perform the duties of a Floor Runner, Bartender, Bookkeeper, and Assistant Manager.

Responsibilities

Oversee customer service at the location and make supervisory decisions consistent with Casino Operations standards, policies, and procedures.
Assist with planning, leadership, organization, and follow-up related to controllable expenses, sales growth, gross margin, security and control of corporate funds, shortage controls, promotions, and competitor monitoring.
Set a professional example for co-workers in customer service, attitude, teamwork, and casino operations.
Oversee location maintenance and cleanliness; hire and discipline employees as needed; plan employee succession; and help control unnecessary turnover.
Know and/or perform the duties of a Floor Runner, Bartender, Bookkeeper, and Assistant Manager.
Collect non-sufficient-fund checks and sign warrant documents when payment is not received.
Ensure the security of the location and company assets, and ensure surveillance equipment operates properly with suitable views; report deficiencies promptly.
Troubleshoot, repair, and reset interior and exterior signs, including message, pole, building, hours-of-operation, and advertising signs.
Grow location revenue through effective management, hiring and training, exceptional service, appropriate staffing, property cleanliness and safety, competition evaluation, and awareness of the community’s economy.
Supervise, hire, train, orient, and develop floor runners, bartenders, bookkeepers, assistant managers, and managers in training, including succession planning.
Perform administrative duties including audits, bookkeeping, payroll, record and file maintenance, ID logs, ordering and invoicing for casino and liquor stores, advertising, public relations, deposits, and daily reports.
Audit machines for meter accuracy, dates, program and version numbers, service forms, corrections, and timely follow-up on state inspections.
Prepare the liquor store for audits, maintain knowledge of its operations, uphold company standards, and keep its running book accurate and current.
Submit required paperwork to the corporate office, including accident and incident reports, snow-removal logs, meeting agendas, timecards, upload sheets, and vendor and state service forms.
Manage merchandise and inventory, including receiving, pricing, stocking, displaying, rotating bar inventories, and auditing liquor-store inventory.
Monitor Players Club activity and customer tier levels, investigate issues, troubleshoot, and reach sound solutions to protect the club’s integrity.
Maintain or perform basic repairs on gaming machines and bar equipment; send replacement and loaner parts to vendors promptly; and keep solutions binders and equipment and machine maintenance logs current and available.
Maintain a current Montana driver’s license with an appropriate driving record and operate a vehicle for errands such as banking, store and post-office trips, meetings, and county attorney visits.