Team Lead Jobs

About The Position

Requirements

• Must be at least 18 years old.
• 2–3 years of retail experience.
• Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
• Ability to move merchandise with appropriate equipment between the backroom and sales floor.
• Ability to place and arrange items on shelves and racks.
• Ability to climb and descend ladders while carrying merchandise.
• Ability to lift 30 pounds or more with assistance.
• Ability to remain on your feet for at least 8 hours per shift and continuously move throughout the store.
• Ability to stand, walk, kneel, or balance for periods of time.
• Ability to read and understand instructions, reports, and information on computer/register screens and enter information into a computer.
• Desire to succeed in a high-growth, fast-paced retail environment.

Nice To Haves

• Prior store leadership experience.

Responsibilities

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
• Support a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
• Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor and work with Store Management to achieve and exceed individual and team sales goals through effective selling strategies and consumer engagement.
• Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.
• Stay informed about product collaborations, launches, and brand initiatives and share relevant knowledge with consumers.
• Follow Crocs policies and procedures, including Asset Protection, shortage prevention, inventory control, and compliance initiatives.
• Perform key holder responsibilities, including opening and closing procedures, cash handling, store recovery, and preparing the store for business.