Team Lead, Pre-Access - Pre-Access - Days - FT

Memorial Hospital at Gulfport • Biloxi, MS

2d

About The Position

The Team Lead oversees and assists with the department’s day-to-day operations, supports management, helps ensure adequate staffing, and recommends process improvements. The role leads and performs departmental tasks, monitors processes and staff performance, and supports department efficiencies.

Requirements

• Associate degree; additional applicable experience may be substituted in lieu of the degree.
• Four years of experience with patient registration, admissions, authorization-referrals, or similar.

Nice To Haves

• Associate degree in a business- or healthcare-related field.
• Four or more years of Patient Registration experience.
• One year in a management role.

Responsibilities

• Lead and perform tasks within the department.
• Delegate tasks and set goals and deadlines.
• Analyze reports to monitor trends related to area processes.
• Collaborate with supporting departments to ensure patient and doctor needs are met.
• Maintain adequate staffing by assuming responsibilities as needed.
• Review processes and identify opportunities for improvement.
• Develop metrics and minimum standards.
• Plan and develop systematic approaches to improve or maintain employee accuracy.
• Collaborate with Information Systems (IS) to ensure systems meet business operational needs.
• Enforce, follow, and support processes, policies, and procedures; ensure staff are updated when changes occur.
• Monitor department process performance, staff work schedules, time, and attendance.
• Identify training needs and provide coaching for new and current employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree