Centralized Scheduler I - Pre-Access - Days - FT

Memorial Hospital at Gulfport • Biloxi, MS

8d

About The Position

The Centralized Scheduler schedules patient appointments, procedures, diagnostic therapy, and other treatments; answers general inquiries; and provides general information. The role maintains electronic health records by entering accurate patient and scheduling information.

The Scheduler coordinates appointments and procedures with patients, providers, and interdisciplinary staff; provides service and procedure instructions; follows sequencing and scheduling protocols; and reviews schedules to support accurate, timely patient service. The position also supports patient records and referral information and maintains accurate electronic medical records, including demographic, insurance, billing, order, and communication information.

Requirements

• High school diploma or GED.
• One year of experience in an administrative or clinical role in a medical office or healthcare setting.
• Excellent verbal and written communication skills.
• Multitasking, time-management, and organization skills.

Responsibilities

• Schedule patient procedures, diagnostic therapy, tests, treatments, and appointments at the request of physicians, providers, or patients.
• Provide patients or family members with pre-appointment service instructions and post-procedure instructions as directed by the providing department.
• Collaborate with interdisciplinary staff to coordinate and schedule procedures and tests.
• Coordinate proper sequencing of exams and follow scheduling protocols when arranging multiple procedures or appointments.
• Proactively schedule each area to use available time appropriately, scheduling sequentially when possible.
• Cancel and reschedule appointments as requested by patients, providers, or staff.
• Review daily and future schedules for accuracy and to prevent delays in patient service.
• Send and receive patient medical records and referral information as needed.
• Enter and verify complete and accurate patient profile information, including demographic, insurance, and scheduling details.
• Complete pre-registrations, including insurance verification.
• Verify patient billing information.
• Transcribe and scan orders into the electronic health system.
• Enter patient communication notes and provided instructions in the electronic medical record.
• Answer general inquiries and provide general information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED