Centralized Scheduler I - Pre-Access- Days

Memorial Hospital at Gulfport•Biloxi, MS

About The Position

The Centralized Scheduler schedules patient appointments, procedures, diagnostic therapy, and other treatments; answers general inquiries; and provides general information. The Scheduler maintains electronic health records by entering accurate patient and scheduling information. This is a days position in Pre-Access.

Requirements

  • High school diploma or GED.
  • One year of experience in an administrative or clinical role in a medical office or healthcare setting.
  • Excellent verbal and written communication skills.
  • Multitasking, time-management, and organizational skills.

Responsibilities

  • Coordinates and schedules various patient procedures and appointments.
  • Schedules procedures, diagnostic therapy, tests, treatments, and appointments at the request of a physician, provider, or patient.
  • Provides patients or family members with service instructions prior to appointments and post-procedure instructions as directed by the providing department.
  • Collaborates with interdisciplinary staff to coordinate and schedule procedures and tests.
  • Coordinates the sequencing of exams and scheduling protocols when scheduling multiple procedures or appointments.
  • Proactively schedules each area to ensure available time is used appropriately, scheduling sequentially when possible.
  • Cancels and reschedules patients as requested by patients, providers, or staff.
  • Reviews daily and future schedules to ensure accuracy and prevent delays in patient service.
  • Performs support responsibilities, which may include sending and receiving patient medical records and referral information.
  • Maintains electronic medical records by entering accurate patient demographic, insurance, and scheduling information.
  • Enters and verifies that required information on patient profiles is complete and accurate.
  • Completes preregistrations, including insurance verification.
  • Verifies patient billing information.
  • Transcribes and scans orders into the electronic health system.
  • Enters patient communication notes and provided instructions in the electronic medical record.
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