Key Holder/Team Lead - Part-time

St. Vincent de Paul Georgia•Carrollton, GA

About The Position

The Key Holder is primarily responsible for sales and merchandising duties in a local St. Vincent de Paul Thrift store. Reporting to the Store Manager, this person also opens and closes the store when the management team is absent. The role requires a get-it-done attitude, an eye for valuable merchandise, and satisfaction in supporting services for people in need. The schedule is flexible, up to 25 hours per week; the store is open Monday through Sunday.

Requirements

  • Previous retail and cash-handling experience.
  • Keen attention to detail.
  • Ability to go above and beyond for customers, volunteers, and staff.
  • Ability to remain positive in challenging situations.
  • Reliability and punctuality.
  • Ability to lift up to 50 pounds.
  • Ability to perform frequent lifting, walking, standing, bending, and squatting.
  • Ability to support a Catholic, faith-based nonprofit organization.

Nice To Haves

  • Experience working with volunteers or supervising team members.
  • Bilingual Spanish-speaking ability.

Responsibilities

  • Perform administrative duties, including bank deposits, opening and closing processes, and cash handling, when management staff are absent.
  • Ensure staff and volunteers follow standard operating procedures in the absence of the management team.
  • Provide a positive experience for customers donating, shopping, and checking out; resolve customer issues tactfully and diplomatically.
  • Select and sort merchandise, checking for damage, stains, and other issues.
  • Maintain attractive, neat displays on the sales floor.
  • Tag and price merchandise under the direction of the Store Manager.
  • Use the cash register to total sales.
  • Ensure a clean and attractive shopping experience for customers.
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