Key Holder (Part Time)

Boot Barn • Victoria, TX

1d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to drive activity toward store sales goals, support team development, and assist with assigned operational procedures.

Boot Barn emphasizes community, collaboration, belonging, and mutual support. The company celebrates heritage, welcomes all, and values each partner. Its vision is to offer everyone a piece of the American spirit, one handshake at a time.

This role helps foster a service and selling culture, build customer relationships, maintain sales goals and merchandising standards, process merchandise and transactions, and complete opening and closing procedures. The position requires retail sales experience, leadership and communication skills, and schedule flexibility, including availability for nights, weekends, and holidays. It is a part-time role and may require up to 10% travel to support local stores.

The work environment is a clean, orderly, properly lighted and ventilated workspace with appropriate safety compliance and moderate noise levels. The job involves mostly standing and walking, bending, and frequent lifting; standing, walking, and squatting occur for more than half of the work shift, and lifting, moving, and carrying up to 40 pounds is required. Reasonable accommodations may be made for qualified individuals.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to accurately complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve metrics.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Adhere to and enforce applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Provide leadership and support to store partners and contribute to team development.
• Support store sales goals and assigned operational procedures.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed