Key Holder (Part Time)

Boot Barn • Las Vegas, NV

8d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s mission, vision, and values through their actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to drive activity that exceeds store sales goals, support team development, and assist with assigned store operations.

The role contributes to a collaborative and inclusive store community. Key Holders help maintain a customer-first selling culture, build lasting customer relationships, and support the store’s performance and operational standards. The position involves varied shifts, including nights, weekends, and holidays, and may require extended hours and limited travel to local stores.

The work involves standing, walking, and squatting for more than half of a shift and lifting, moving, and carrying up to 40 pounds. The work environment is clean, orderly, properly lighted and ventilated, with moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and build long-standing customer relationships by exceeding customer expectations.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable sales goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and a professional appearance.
• Support team development by setting expectations, coaching, and helping partners develop their skills.
• Address conflict professionally and support open communication and resolution.
• Use store performance information to make decisions that support business goals and the company’s vision and mission.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed