Team Lead Jobs

About The Position

Requirements

• At least 1 year of retail experience and dedication to customer service excellence.
• Ability to use data, guidance, and judgment to make timely and effective decisions.
• Skills and experience to perform the role and commitment to continuous learning.
• Ability to take ownership of tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Excellent communication skills.
• Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
• Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Ability to regularly move around all store areas and remain accessible to customers.
• Ability to bend, reach, and stretch for products, and lift, carry, and move at least 50 pounds.
• Ability to push or pull receiving equipment weighing up to 500 pounds.

Responsibilities

• Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
• Execute store shipment deliveries and fulfillment activities, leading the team in processing products and picking, packing, and shipping orders accurately and efficiently.
• Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items promptly.
• Build team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
• Communicate daily goals and key tasks; maintain equipment, devices, communication boards, and the organization of back-of-house, fulfillment, and customer pickup areas.
• Use omni and operations planning tools to assess unit projections, shipment activity, and required labor hours; participate in weekly leadership workload planning meetings.
• Track store supply usage and place replenishment orders.
• Support facilities processes, including lighting and recycling programs, work orders, maintenance, and housekeeping.
• Adapt tactics and shift resources in response to updated forecasts and business needs.
• Build team knowledge and improve performance through onboarding, teaching opportunities, and support for associates’ continued learning.
• Promote associate engagement, share team successes, celebrate achievements, and foster a positive store culture.
• Support the in-store customer experience through excellent customer service and store coverage during key periods.

Benefits

• Monthly bonus eligibility