Certified Peer Support Team Lead
About The Position
RHA Health Services is hiring a Certified Peer Support Team Lead to supervise certified peer support staff and coordinate services for people with substance use and mental health needs. The role supports individuals in residential, school, workplace, and community settings, coordinating and monitoring the services and supports identified in each person’s Person Centered Plan. The Team Lead also carries an individual caseload, provides direct peer support, and leads or co-leads peer support groups. The position is based in Caldwell County, with possible travel to surrounding counties. Pay is $47,000–$52,000, depending on experience. The schedule is traditionally Monday through Friday, with flexibility and some evening and/or weekend work; there is no on-call expectation.
Requirements
- Certification as a Peer Support Specialist in North Carolina.
- Qualification as a Qualified Professional under the applicable service definition requirements. The posting lists qualifying routes that include specified human-service professional credentials and experience, a master’s degree in a human service field plus one year of post-graduate MH/DD/SA experience with the population served, a bachelor’s degree in a human service field plus two years of post-bachelor’s experience, or a bachelor’s degree in another field plus four years of post-bachelor’s experience.
- Meet the education, experience, and licensure or certification requirements specified by the service definition for the service provided.
- General working knowledge of North Carolina’s human services delivery system.
- Valid driver’s license and auto insurance.
- Complete pre-employment criminal background screening, registry checks, drug testing, education verification, and other credentialing based on position requirements.
- Provide proof of employment history or references if required.
- For positions requiring driving, provide proof of driver’s license, driver’s insurance, and vehicle if required to transport individuals.
Nice To Haves
- Employee supervisory experience.
- Experience with Electronic Medical Records (EMR).
Responsibilities
- Collaborate with a multidisciplinary team to ensure quality care.
- Carry an individual caseload and provide direct peer support services; lead or co-lead peer support groups.
- Develop person-centered plans and complete quarterly updates documenting progress or lack of progress on treatment goals.
- Complete Service Authorization Requests as needed and ensure current service authorization is in place before services are provided.
- Help minimize the negative effects of psychiatric symptoms or substance dependence that interfere with daily living and personal development.
- Complete service documentation, including daily service notes, person-centered plans, WRAP plans, authorizations, and other required documentation.
- Directly supervise certified peer support team members, providing support with problem solving, scheduling, boundaries, community resources, and reviewing and approving progress notes.
- Provide employees with individual-specific training and training in the knowledge, skills, and abilities required for the population and age served.
- Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward employees and apply corrective action; address complaints; and resolve problems.
Benefits
- Payactiv early access to earned wages before payday.
- Employee perks and discount program.
- Paid time off for full-time employees.
- Health insurance for full-time employees.
- 401(k) retirement savings program.
- Physical, emotional, and financial wellbeing programs.
- Chronic disease management programs for hypertension and diabetes for qualifying employees.
- Free CPR, first aid, and job-specific training opportunities. Contract/contingent workers and interns are not eligible for the listed benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
