The Care Coordination Ambulatory Social Work Team Lead primarily supports the Massey Comprehensive Cancer Center social work team at outpatient clinics, including the Adult Outpatient Pavilion, Stony Point, Hanover, and Tappahannock. The Team Lead provides clinical leadership and mentoring to Social Workers, facilitates patient care and problem-solving, and supports appropriate use and stewardship of resources. The Team Lead is available to staff and teams in person and remotely to counsel and support daily clinical needs, consult on complex cases, maintain and support best practices in oncological social work, and improve communication with frontline staff and interdisciplinary teams. The role supports the Social Work Manager and Massey leadership by escalating issues as needed, supporting team retention and commitment, and coordinating daily coverage needs. The position works closely with Care Coordination staff across service lines, providers and advanced practice professionals, clinic primary nursing, nurse navigator counterparts, and other Cancer Service Line professionals. The Team Lead also contributes to the Department’s clinical, quality, and financial performance.
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Job Type
Full-time
Career Level
Senior