Ambulatory Social Work Team Lead: Oncology
About The Position
The Care Coordination Ambulatory Social Work Team Lead primarily supports the Massey Comprehensive Cancer Center social work team at outpatient clinics, including the Adult Outpatient Pavilion, Stony Point, Hanover, and Tappahannock. The Team Lead provides clinical leadership and mentoring to Social Workers on the designated team and is available in person and remotely to counsel and support staff with daily clinical needs, consult on complex cases, and facilitate patient care, problem-solving, and appropriate stewardship of resources. The role maintains and supports best practices related to oncological social work and improves communication with frontline staff and interdisciplinary teams. The Team Lead supports the Social Work Manager and Massey leadership by escalating issues as needed, supporting team retention and commitment, and coordinating daily coverage needs. The role works closely with Care Coordination frontline staff across service lines, providers and advanced practice professionals, primary clinic nursing, nurse navigator counterparts, and other Cancer Service Line professionals. The position also contributes to the Department’s overall clinical, quality, and financial performance. Work hours are normal business hours, Monday through Friday. Major holidays are off with PTO; there is no on-call or weekend expectation. Business casual attire is expected. The Health System follows CDC guidelines for hand hygiene and fingernail care.
Requirements
- Minimum of five years of clinical experience.
- For Behavioral Health: current LCSW licensure in Virginia is required at hire and for continued employment.
- For Behavioral Health/Clinical Social Work: Master’s Degree in Social Work from a CSWE-accredited program required.
- Strong communication skills.
- Ability to collaborate across interdisciplinary teams.
- Ability to handle multiple priorities and adapt to frequent change.
- Strong recall, reasoning, problem-solving, and logical-thinking abilities.
- Ability to hear, speak clearly, write legibly, and read.
Nice To Haves
- Previous mentoring and/or clinical leadership experience.
- For Behavioral Health/Clinical Social Work: LCSW licensure in Virginia preferred.
Responsibilities
- Provide clinical leadership and mentoring to Social Workers on the designated team.
- Offer in-person and remote counsel and support for daily clinical needs.
- Consult on complex cases and facilitate patient care and problem-solving.
- Support appropriate use and stewardship of resources.
- Maintain and support best practices related to oncological social work.
- Improve communication with frontline staff and interdisciplinary teams.
- Escalate issues as needed to the Social Work Manager and Massey leadership.
- Support team retention and commitment.
- Coordinate daily coverage needs.
- Contribute to the Department’s clinical, quality, and financial performance.
- Collaborate with Care Coordination staff across service lines, providers, advanced practice professionals, primary clinic nursing, nurse navigators, and other Cancer Service Line professionals.
- Make clinical decisions in collaboration with physicians and prioritize daily activities.
Benefits
- Major holidays off with PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
