Ambulatory Social Work Team Lead: Transplant

VCU Health•Richmond, VA
•$83,096 - $128,773

About The Position

The Care Coordinator Team Lead provides clinical leadership and mentoring to RN Care Coordinators and Social Workers on the designated team. The Team Lead facilitates patient care and problem-solving, supports appropriate use and stewardship of resources, and contributes to the Department’s clinical, quality, and financial performance. This role supports outpatient social workers primarily assigned to adult kidney, liver, heart, and lung transplant programs at the Hume Lee Transplant Center. The Team Lead provides counsel and support for daily clinical patient needs, consults on complex cases, supports best practices across individual organ programs, and improves communication with frontline staff and interdisciplinary teams. The role supports the Social Work Manager by escalating issues as needed, strengthening team retention and commitment, and coordinating daily coverage. It works closely with frontline staff, Care Coordination, and Hume Lee Transplant leadership across the service line.

Requirements

  • Minimum of five years of clinical experience.
  • For Behavioral Health: current LCSW licensure in Virginia is required.
  • For Behavioral Health/Clinical Social Work: a master’s degree in Social Work from a Council on Social Work Education (CSWE)-accredited program is required.
  • Strong communication skills and an ability to collaborate across disciplines.

Nice To Haves

  • Previous mentoring and/or clinical leadership experience.
  • For Behavioral Health/Clinical Social Work: Virginia LCSW licensure is preferred.

Responsibilities

  • Provide clinical leadership and mentoring to RN Care Coordinators and Social Workers on the designated team.
  • Facilitate patient care and problem-solving and support appropriate use and stewardship of resources.
  • Provide counsel and support for daily clinical patient needs and consult on complex cases.
  • Maintain and support best practices across individual organ programs.
  • Improve communication with frontline staff and interdisciplinary teams.
  • Support the Social Work Manager by escalating issues as needed.
  • Support team retention and commitment.
  • Coordinate daily coverage needs.
  • Contribute to the Department’s clinical, quality, and financial performance.
  • Make clinical decisions in collaboration with physicians and prioritize daily activities.

Benefits

  • Major holidays off with PTO.
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