The Care Coordinator Team Lead provides clinical leadership and mentoring to RN Care Coordinators and Social Workers on the designated team. The Team Lead facilitates patient care and problem-solving, supports appropriate use and stewardship of resources, and contributes to the Department’s clinical, quality, and financial performance. This role supports outpatient social workers primarily assigned to adult kidney, liver, heart, and lung transplant programs at the Hume Lee Transplant Center. The Team Lead provides counsel and support for daily clinical patient needs, consults on complex cases, supports best practices across individual organ programs, and improves communication with frontline staff and interdisciplinary teams. The role supports the Social Work Manager by escalating issues as needed, strengthening team retention and commitment, and coordinating daily coverage. It works closely with frontline staff, Care Coordination, and Hume Lee Transplant leadership across the service line.
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Job Type
Full-time
Career Level
Manager