Plumbing Team Lead
About The Position
Logan Services is seeking an experienced plumber to lead its plumbing team while continuing to run plumbing service calls. The role splits time between office and field work, coaching and developing technicians, supporting daily operations, and delivering a strong customer experience. The Plumbing Team Lead partners with Dispatch, other department leaders, and the Director of Plumbing to support quality workmanship, safe operations, and business goals. The position offers an opportunity to grow a leadership career while remaining connected to the plumbing trade and helping develop plumbing professionals.
Requirements
- Strong residential plumbing service and repair experience.
- Demonstrated leadership, coaching, or mentoring ability.
- Commitment to quality workmanship, safety, and exceptional customer service.
- Strong communication, organization, and problem-solving skills.
- Results-driven mindset and ability to hold yourself and others accountable.
- Passion for developing people and building a high-performing team.
Responsibilities
- Lead, coach, and develop plumbing technicians and apprentices.
- Monitor team performance, including conversion, average sale, callback rates, and customer satisfaction.
- Provide hands-on technical support, job reviews, and coaching to improve quality and productivity.
- Lead weekly team training and conduct regular one-on-one meetings.
- Partner with Dispatch and other departments to support efficient scheduling and successful installations.
- Support recruiting, performance management, and continuous improvement initiatives.
- Run commissionable plumbing service calls while providing leadership and support to the team.
Benefits
- Medical, dental, and vision insurance.
- Short- and long-term disability coverage.
- Voluntary life insurance and company-paid group term life and AD&D coverage.
- Weekly PTO accrual and 24 hours of sick time.
- Traditional 401(k) with a 4% company match and Roth contribution option.
- Bonus and profit-sharing opportunities tied to individual and company performance.
- Paid training and development.
- Career growth opportunities.
- Annual salary and commissions; stated earning potential of $75,000–$125,000.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
