Systems Analyst Jobs

About The Position

Requirements

• Experience with application support (claims processing system like QNXT a plus)
• Familiarity with key managed care functions (Medicare and Medicaid ) or commercial including claims, enrollment, and Medical Management
• Microsoft Office, SharePoint, Microsoft SQL Server, reporting tools, ServiceNow , JIRA
• Excellent communication skills
• Strong analytical and critical thinking skills
• Documentation and requirements gathering, conducting interviews

Responsibilities

• day-to-day support and optimization of software applications, including support and maintenance
• working with end users of these corporate applications to resolve problems
• managing the availability and performance of the application to meet their needs
• problem, incident, and change management and service requests
• daily on-call support to the customer base for application-related issues as needed
• achieve application integration to meet business / clinical needs
• communication of software issues, requirements, upgrades, and enhancements
• oversees smaller-sized projects or components of projects
• Coordinates implementation or project planning around software application releases

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.