Systems Analyst I

TransCore•Houston, TX

13d

About The Position

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Systems Analyst I to join its Quick Response Team in Houston, Texas. The role functions as a technology emergency responder, helping minimize operational downtime and mitigate critical security or technical failures by rapidly troubleshooting, containing, and resolving high-severity IT outages and cyber threats. The Systems Analyst analyzes business functions and works with business unit management and personnel to identify and document business needs, objectives, current procedures, problems, input and output requirements, data scope and usage, formatting, and security requirements. The role provides technical assistance in identifying, evaluating, and developing systems and procedures; writes and maintains functional specifications; documents specification changes; and creates or assists with user documentation, instructions, and procedures. The analyst also monitors post-implementation problems and revision requests, maintains user security and system data integrity, reviews logs to identify causes of issues and opportunities for improvement, and implements system infrastructure setting changes and upgrades. Participation in on-call rotations is required as needed.

Requirements

Associate degree (A.A.) or equivalent from a two-year college or technical school.
Knowledge of the Windows Registry.
Excel skills.
High-level troubleshooting skills.
Knowledge of SQL scripting language.
Knowledge of Batch, Python, or PowerShell.
Knowledge of network architecture.
Linux knowledge.
Must be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.

Responsibilities

Analyze business functions to develop new or modified information processing systems.
Consult with business unit management and personnel to identify and document business needs, objectives, current operational procedures, problems, input and output requirements, data scope and usage, formatting, and security requirements.
Provide technical assistance in identifying, evaluating, and developing systems and procedures.
Write and maintain functional specifications for new or modified business systems.
Track and document changes to functional and business specifications.
Create or assist others in writing user documentation, instructions, and procedures.
Monitor and document post-implementation problems and revision requests.
Maintain user security and the integrity of system data.
Review logs to determine causes of issues and ways to improve systems.
Understand and implement setting changes and upgrades in system infrastructure.
Participate in on-call rotations as required.
Rapidly troubleshoot, contain, and resolve high-severity IT outages and cyber threats.