Business Systems Analyst I

State of North Carolina•Wake County, NC
•Hybrid

About The Position

The Business Systems Analyst I supports the North Carolina Department of Environmental Quality (DEQ) on EPA-compliant digital rulemaking by guiding divisions through modernized electronic submission processes. The role analyzes regulatory workflows and helps prepare accurate, timely electronic rule packages that meet federal standards. It improves documentation, metadata practices, and digital procedures essential for eRule reporting. The position also collaborates with policy, legal, and IT teams to resolve issues and maintain consistent rulemaking practices across the agency, strengthening workflows and data quality while coordinating cross-divisional support to fulfill federal electronic reporting requirements. This is a time-limited, full-time position working 40 hours per week, with State Benefits. The position may be active for up to three years (36 months), though its exact duration is undetermined. It currently qualifies for hybrid telework, with routine office and remote workdays; telework arrangements may change at management’s discretion.

Requirements

  • Bachelor’s degree from an appropriately accredited institution in a discipline related to the area of assignment and two years of programmatic experience related to the area of assignment, or an equivalent combination of training and experience.

Responsibilities

  • Coordinate with program staff, legal counsel, policy analysts, EPA liaisons, and IT support teams to troubleshoot issues, clarify requirements, and improve rule-package quality.
  • Provide technical support to program staff, legal counsel, and policy analysts to resolve issues, clarify system requirements, and enhance eRule data-submission systems.
  • Coordinate stakeholder engagement and facilitate work sessions.
  • Provide ongoing training on eRule processes, documentation standards, and system usage.
  • Apply project management and agile methodologies to plan, track, and deliver improvements aligned with agency priorities.
  • Analyze regulatory workflows and help prepare accurate, timely electronic rule packages that meet federal standards.
  • Improve documentation, metadata practices, and digital procedures for eRule reporting.
  • Collaborate with policy, legal, and IT teams to resolve issues and maintain consistent rulemaking practices across the agency.

Benefits

  • State Benefits
  • Eligibility for the Public Service Loan Forgiveness Program
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