Senior Business System Analyst

BDO USA

2d•$110,000 - $140,000

About The Position

The Senior Business Systems Analyst plans and directs analysis of complex processes that can be enhanced through automated systems and technology. The role uses expert-level tools, techniques, processes, and methodologies, and drives work under general direction. It builds positive working relationships, inspires others, and contributes to the development, mentoring, and career guidance of IT staff. The analyst works with business stakeholders and IT staff to understand business activities, systems, software, processes, needs, and problems. The role develops system specifications and requirements, evaluates technology solutions, oversees implementation, and plans testing, validation, documentation, training, rollout, and handoff to operational support. It also manages complex IT projects, including project and resource plans, risk mitigation, communications, budgets, roadmaps, and vendor resources. The position may direct others as part of project management and provide on-the-job training and guidance to subordinate Business Systems Analysts, but has no direct reports.

Requirements

High school diploma or GED required.
Five or more years of experience in the information technology field required.
Exposure to relational database concepts required.
Strong written and verbal communication skills.
Proven effective leadership, including balancing team and individual responsibilities, building teams and consensus, achieving results through people not directly supervised, and working ethically and with integrity.
Excellent interpersonal and customer relationship skills.
Ability to work in a deadline-driven environment while handling multiple complex projects or tasks.
Ability to multitask successfully while working independently or in a group environment.
Demonstrated problem-solving skills.
Ability to use experience, technical knowledge, and business sense to resolve issues and questions and to plan and accomplish project or task goals.
Ability to facilitate meetings efficiently and effectively.
Ability to develop process documentation using diagrams and prose based on customer collaboration.

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, or Management Information Systems.
Experience as a Software Developer or Analyst.
Prior experience working within a professional services firm or the military.
Prior experience in a leadership role.
Project Management or Agile certifications.
IIBA certifications.
Hands-on experience with one or more of the following: Oracle PeopleSoft Financials, Oracle PeopleSoft Enterprise Services Automation, Oracle PeopleSoft HRMS, Oracle Business Intelligence, Microsoft Dynamics CRM, Microsoft SharePoint, CCH ProSystemFX, CaseWare, Thomson Reuters CS Professional Suite, Thomson Reuters GoFileRoom, Kentico, or other content management systems.

Responsibilities

Build working relationships with key stakeholder groups.
Develop knowledge of key business activities, systems, software, and processes within the assigned focus area.
Work with stakeholders to understand problems, needs, and enhancements.
Produce specifications for new or modified systems in collaboration with business users and IT staff.
Document requirements using standard templates, workflow diagrams, wireframes, and prototypes.
Work with IT staff to produce new systems and software.
Research and evaluate emerging technologies and software solutions for business needs.
Perform build-versus-buy evaluations of software systems and software.
Oversee implementation of new systems and software.
Provide reference documentation for systems and software.
Plan and facilitate validation and testing of new systems, software, and enhancements.
Facilitate knowledge transfer and handoff of new systems and software to the operational support team.
Create and maintain project and resource plans for complex IT projects.
Identify and mitigate project risks proactively.
Maintain and control projects through oversight, influence, and communication.
Develop and execute project communication plans, including weekly status reports and project change requests.
Facilitate rollout, documentation, training, and communication for end users affected by IT projects.
Plan, maintain, and control project budgets.
Provide input to portfolio and product roadmaps and their maintenance.
Coordinate and manage vendors and vendor resources for project-based initiatives.
Provide on-the-job training and guidance to subordinate Business Systems Analysts.
Perform other duties as required.