Senior Business Systems Analyst - API's

Global Payments Inc.•Cincinnati, OH
•$96,500 - $162,000

About The Position

The Senior Business Systems Analyst – APIs will join the software engineering team and work on Launchpad, an application that streamlines merchant onboarding by collecting merchant details and enabling businesses to accept credit card payments and settle transactions on the Worldpay platform. Launchpad includes a user interface and API components. The role collaborates with product and engineering teams to gather requirements and translate them into actionable user stories. Working within a Scrum team, the analyst supports API initiatives from analysis and documentation through integration, testing, and delivery, while coordinating with business stakeholders and technical teams.

Requirements

  • Strong understanding of end-to-end systems development life cycles.
  • Bachelor’s degree in computer science, Information Systems, or equivalent experience.
  • At least 6 years of experience in business systems analysis, specializing in UI requirements, API design and integration, and end-to-end system integration solutions.
  • Excellent communication skills for technical and non-technical audiences.
  • Strong analytical, problem-solving, and time-management skills.
  • Ability to work independently and proactively in a fast-paced environment.
  • Must be authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

  • Knowledge of Worldpay’s products and services.
  • Experience in the financial services industry.

Responsibilities

  • Gather, analyze, and document business and technical requirements for RESTful APIs, including endpoint definitions, request and response payloads, authentication, and error handling.
  • Define integration points and map data flows between systems using APIs.
  • Review and contribute to API specifications using tools such as Swagger/OpenAPI.
  • Create use cases, sequence diagrams, and data flow diagrams to support API development and testing.
  • Partner with QA teams to define API test cases and validate functionality using tools such as Postman or SoapUI.
  • Collaborate with product owners, developers, and architects to align API solutions with business objectives.
  • Act as a liaison between business stakeholders and technical teams to support clarity and timely delivery.
  • Estimate work effort, manage timelines, and deliver API-related initiatives within scope and budget.
  • Work within Agile frameworks, including Scrum and SAFe, to manage API deliverables and documentation.
  • Identify opportunities to optimize processes and improve API development and analysis practices.
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