Product Analyst II (Onsite Role) (Retail Systems)

O'Reilly Auto Parts•Headquarters, KY

3d•Onsite

About The Position

The Product Analyst II assists with all aspects of the lifecycle management of a product or service, or a group of products or services, from ideation through launch and retirement. The role uses data to understand user behavior, identify product opportunities, and measure the success of product initiatives. It is onsite in Springfield, Missouri; remote work is not an option. The analyst monitors product development and marketing, evaluates marketplace trends and competitive positioning, collaborates with Product Owners on requirements and feature priorities, and supports product development, testing, research, analytics, reporting, and project work. The role also helps users understand product capabilities and develops their own skills through training, coaching, and ongoing learning. O’Reilly Auto Parts describes a strong promote-from-within philosophy and offers opportunities for career growth. The company is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

Bachelor's degree or equivalent level.
One to three years of experience as an experienced practitioner able to work unsupervised.
Four to six months of basic experience coordinating the work of others.
Ability to manage and develop all aspects of a product or service to achieve its impact and value in the market.
Ability to oversee product lifecycle stages from ideation to retirement while supporting efficient processes, timely delivery, and quality standards.
Ability to plan, organize, prioritize, and oversee activities to meet objectives.
Ability to communicate potential resolutions and strategies clearly and persuasively, tailored to challenges and organizational needs.
Ability to analyze and research market conditions to develop a comprehensive understanding of the market.
Ability to identify trends in collected data and compile reports that support decision-making.
Ability to identify stakeholders, assess expectations, and develop stakeholder-management strategies.
Ability to evaluate recommendations and requirements and develop plans or take appropriate action.
Ability to identify, sequence, and resource project schedules for timely completion.
Ability to identify, assess, prioritize, and monitor project risks; develop response plans and manage risks if they occur.
Ability to identify, verify, and manage project or program scope changes using an appropriate approach.
Ability to establish and validate solution performance measures, collect relevant measures, and recommend actions to increase solution value.
Ability to track and enable achievement of planned benefits and intended program and project outcomes.
Ability to develop change strategies based on gap analyses and enterprise-readiness assessments, including transition states and release plans.

Responsibilities

Monitor product lifecycle activities, including long- and short-term development and marketing, and analyze marketplace trends and competitive position.
Collaborate with Product Owners to define product requirements, prioritize features, and optimize the user experience.
Carry out product development and engineering activities, using established systems to analyze customer needs and define and deliver products.
Test new products and services against defined features, functionality, and intended impact.
Collect, analyze, and interpret product usage, user behavior, and market-trend datasets to identify patterns, user needs, pain points, and product improvement opportunities.
Investigate issues and needs, including potential causes, barriers, and related issues.
Support new product and service development by completing responsibilities in the development plan.
Prepare and coordinate data and analytics reports.
Prepare complex documents using standard office software and gather and summarize data for special reports.
Support market research and competitive analysis.
Work within an established project management plan to achieve goals.
Review and reprioritize a small project's backlog and deployment of resources to reduce costs and increase the value delivered to the business.
Demonstrate valuable product or service features and connect them to customers' key challenges.
Advise, train, and assist users with queries so they understand product and service capabilities and the organizational context in which they operate.
Participate in assessment and development planning, training, and coaching; maintain relevant external professional accreditation where applicable.
Maintain knowledge of relevant technology, external regulation, and industry best practices through ongoing education, conferences, and specialist media.