Systems Analyst- Onsite

Community Health Systems•Laredo, TX
•Onsite

About The Position

The Systems Analyst analyzes, designs, implements, and supports facility-based information systems to improve operational efficiency and business processes. The role works with IT teams, clinical staff, and department leaders to assess system needs, resolve technical issues, and optimize system performance. The analyst ensures technology solutions align with organizational objectives, regulatory requirements, and industry best practices. The position is onsite.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field, or a combination of education and relevant systems analysis experience in lieu of a degree.
  • 2–4 years of experience in systems analysis, IT support, or application management.
  • Strong knowledge of systems analysis methodologies, software implementation, and IT troubleshooting.
  • Experience with database management, reporting tools, and system integrations.
  • Understanding of healthcare information systems, EHR platforms, and regulatory compliance, including HIPAA and HITECH.
  • Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration.
  • Strong problem-solving skills, including the ability to analyze complex technical issues and implement solutions.
  • Excellent communication and collaboration skills for working with IT teams, clinical staff, and leadership.
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.

Nice To Haves

  • Master’s degree in Information Systems, Healthcare Administration, or Business Administration (MBA).
  • Experience in healthcare IT, clinical informatics, or electronic health records (EHR) systems.
  • Certification in Healthcare IT (e.g., CPHIMS, Epic, Cerner, or other system-specific credentials).

Responsibilities

  • Analyze, design, and implement information systems solutions to meet the facility’s operational and clinical needs.
  • Collaborate with end users, IT teams, and leadership to assess system requirements and recommend enhancements or modifications.
  • Configure, maintain, and troubleshoot systems to support functionality and user experience.
  • Support implementation, testing, and integration of new applications, software upgrades, and system enhancements.
  • Develop and maintain system documentation, workflows, and training materials for end-user adoption and compliance.
  • Provide technical support and resolve user issues, escalating complex problems as needed.
  • Conduct data analysis and reporting to support decision-making and improve system performance.
  • Ensure compliance with HIPAA, cybersecurity, and organizational IT policies, maintaining data security and integrity.
  • Coordinate system updates, patches, and third-party integrations with vendors and external partners.
  • Identify opportunities for process automation, workflow optimization, and system improvements to increase efficiency and reduce operational costs.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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