Systems Analyst Jobs

About The Position

Requirements

• Bachelor's degree preferred.
• Minimum 4 years of systems administration or infrastructure support experience.
• Experience administering Microsoft Windows Server environments.
• Experience administering Microsoft 365 environments including Exchange Online, Teams, SharePoint, OneDrive, Intune, and Entra ID.
• Experience supporting enterprise networking technologies.
• Experience supporting multi-site technology environments.
• Experience managing user access, permissions, system security, and infrastructure configurations.
• Strong documentation, communication, troubleshooting, and cross-functional collaboration skills.
• Experience supporting cybersecurity tools, patch management, endpoint protection, and identity access controls.

Nice To Haves

• Microsoft 365 Administrator, Azure, or related certifications.
• Experience with Exchange Online, Intune, Microsoft Defender, and compliance solutions.
• PowerShell automation experience.
• Experience supporting K-12, healthcare, behavioral health, or multi-site environments.
• Experience with MDR, EDR, SIEM, vulnerability management, or endpoint security tools.
• Knowledge of FERPA, cybersecurity best practices, and data privacy requirements.
• Experience with Fortinet, Ubiquiti, Microsoft Defender, Bitdefender, NinjaOne, or similar platforms.

Responsibilities

• Administer and maintain Microsoft Windows Server environments.
• Manage Active Directory, Group Policy, DNS, DHCP, and related Microsoft infrastructure services.
• Monitor server performance and system health.
• Perform server upgrades, patching, and lifecycle management.
• Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Manage Microsoft Intune for endpoint enrollment, compliance, application deployment, and device lifecycle management.
• Administer Microsoft Entra ID and access controls.
• Implement Conditional Access, MFA, and identity protection solutions.
• Support Microsoft Defender and Microsoft 365 security and compliance features.
• Support security operations, including endpoint protection, vulnerability remediation, MFA, conditional access, patch compliance, and access reviews.
• Assist with audit preparation, evidence gathering, policy implementation, and compliance-related documentation.
• Monitor and respond to security alerts in coordination with MDR, EDR, firewall, and cloud security tools.
• Help ensure systems follow FERPA, data privacy, cybersecurity, and organizational security requirements.
• Support enterprise network infrastructure including switches, firewalls, wireless systems, and internet services.
• Troubleshoot routing, switching, DNS, and connectivity issues.
• Support VPN and remote access technologies.
• Coordinate with technology vendors, carriers, MSPs, and infrastructure support partners.
• Assist with project planning, technical discovery, testing, deployment, and post-implementation support.
• Track vendor support cases, service issues, renewals, and technical deliverables.
• Participate in system upgrades, migrations, and campus technology projects.
• Serve as a Level II/III escalation resource.
• Resolve complex technical issues involving servers, networking, cloud services, and endpoints.
• Provide mentoring and technical leadership to junior staff.

Benefits

• 401(k)
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee assistance program
• Paid time off
• Paid training
• Professional development assistance