Systems Administrator Jobs

About The Position

Requirements

• 2+ years of experience supporting enterprise applications, Windows/Linux servers, or related infrastructure technologies; or equivalent combination of education and experience.
• Experience administering enterprise systems, performing server maintenance, patching, troubleshooting, and application support.
• Experience supporting business applications, enterprise software, or SaaS platforms.
• Familiarity with ticketing systems (such as AutoNow, Jira, or similar)
• Basic understanding of application troubleshooting, user access administration, and incident management processes
• Experience documenting issues, resolutions and support procedures

Nice To Haves

• Exposure to software testing, application upgrades or system implementations is preferred

Responsibilities

• Administer Windows and Linux servers supporting enterprise applications and operational technologies.
• Perform operating system updates, security patches and routine server maintenance activities.
• Monitor system health, availability, performance, and capacity across hosted environments.
• Troubleshoot server, operating system and infrastructure-related issues impacting applications availability.
• Maintain system documentation, maintenance schedules and operational procedures.
• Provide Tier 2 and Tier 3 operational support for enterprise applications and business systems, escalating to the Manager when needed.
• Investigate, troubleshoot and resolve application incidents, system errors, and performance issues using established support procedures.
• Assist with issue resolution by gathering information and coordinating with software engineering, infrastructure, vendor, and business teams as needed.
• Support application upgrades, configuration changes, deployments and production releases.
• Support application monitoring, backup validation, disaster recovery and operational readiness activities.
• Assist with application lifecycle management, change management and release validation.
• Ensure operational compliance with cybersecurity, governance and technology standards.
• Develop and maintain technical documentation, support procedures, knowledge articles, and operational runbooks.
• Identify opportunities to automate routine operational tasks and improve support processes.
• Participate in technology projects, system implementations and continuous improvement initiatives.
• Assist in evaluating new technologies, tools and operational best practices.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

Benefits

• competitive compensation package