Systems Administrator Jobs

About The Position

Requirements

• Bachelors degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
• 3+ years of hands-on systems administration experience (Windows and Linux) in a production environment.
• 2+ years of hands-on AWS administration experience (primary), including core services such as IAM, EC2, VPC, S3, RDS, CloudWatch/CloudTrail, and backup/DR patterns.
• Working knowledge of Microsoft Azure services (secondary) such as Entra ID, Virtual Networks, VMs, Storage, and monitoring/logging.
• Experience coordinating or overseeing a 3rd-party MSP/vendor relationship, including change management, incident escalation, and deliverable validation.
• Foundational DevOps skills: CI/CD concepts, source control (Git), scripting (PowerShell/Bash/Python), and automation of routine tasks.
• Practical experience with Infrastructure as Code (Terraform and/or CloudFormation; Azure ARM/Bicep a plus).
• Understanding of security best practices: least-privilege access, MFA, logging/auditing, vulnerability/patch management, and secure network design.
• Experience with endpoint/workstation management (Intune or other MDM/RMM tooling), OS deployment, and tier-2/3 user support escalation.
• Strong troubleshooting skills across networking, identity, and infrastructure layers; clear documentation and communication habits.

Nice To Haves

• AWS Certified SysOps Administrator Associate (or AWS Certified CloudOps Engineer Associate, per AWS update) within 6 months of hire.
• AWS Certified Solutions Architect Associate
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• CompTIA Security+
• HashiCorp Certified: Terraform Associate
• ITIL Foundation

Responsibilities

• Administer and optimize our AWS cloud platform (primary) and Azure environment (secondary), including compute, storage, networking, identity, and security services.
• Own cloud operational excellence: monitoring/alerting, logging, backup and recovery, disaster recovery testing, and performance tuning.
• Implement and maintain cloud security controls (IAM least privilege, key/secret management, vulnerability remediation, encryption, and baseline hardening) in partnership with Security and Compliance.
• Collaborate within the Madison Air Unified IT Operations team to support shared platforms, standards, and operational processes across Madison Air and Big Ass Fans.
• Manage and govern 3rd-party managed service providers (MSPs): define SLAs/SOWs, coordinate changes and incident response, validate deliverables, and ensure documentation and knowledge transfer.
• Deliver foundational DevOps capabilities: support CI/CD pipelines and deployment processes, improve release reliability, and automate repetitive operational tasks.
• Build and maintain infrastructure as code (IaC) and configuration automation using tools such as Terraform, CloudFormation, or Azure Resource Manager/Bicep; version-control changes and promote through environments.
• Operate and improve observability: dashboards, metrics, traces/logs, and runbooks; participate in on-call rotation and lead/root-cause post-incident reviews.
• Manage patching and lifecycle management for cloud and on-prem systems (Windows/Linux), including testing, scheduling, and compliance reporting.
• Administer core IT systems and IAM as applicable (Active Directory/Azure AD/Entra ID, SSO/MFA, DNS/DHCP, certificates) and maintain accurate system documentation.
• Drive cloud cost management (tagging/chargeback basics, resource right-sizing, reserved capacity recommendations) and continually identify opportunities to improve reliability, security, and efficiency.

Benefits

• 4-day FANdamentals training