Supervisor Jobs

About The Position

Requirements

• High School Diploma or equivalent required.
• Demonstrated ability to communicate in verbal and written formats to meet position requirements required.
• Ability to learn and use Electronic Medical Records, and other software programs as needed.
• Ability to work independently with flexible hours required.

Nice To Haves

• Current BLS Certification preferred, (must be obtained within six months of hire).
• Current CPI certification preferred (must be obtained within six months of hire).
• Experience working with Native Americans preferred.
• Previous experience working in a behavioral Health setting preferred.
• Certified Peer Support Specialist preferred.
• Certified Nursing Assistant preferred.
• Associates Degree in Human Services preferred.

Responsibilities

• Maintains a consistent presence on the unit to monitor safety, facility conditions, and patient behavior.
• Accurately accounts for patient whereabouts per policy and conducts frequent checks.
• Supports patients in therapeutic, recreational, and daily activities including mealtimes, visitation, and scheduled groups.
• Orients new patients to the unit and models respectful, trauma-informed interactions.
• Provides direct support to patients in accordance with individualized care plans and unit protocols.
• Assists patients with activities of daily living (ADLs), including personal hygiene, grooming, toileting, dressing, and other basic care needs, while promoting dignity and independence.
• Observes patient behavior and reports changes in mental, emotional, or physical condition to nursing staff.
• Intervenes when necessary to maintain a safe environment for patients and staff.
• Conducts searches for contraband according to policy, documents findings, and follows chain-of-custody procedures.
• Responds appropriately to emergencies and communicates urgent situations to management and nursing staff.
• Communicates effectively with the care team to support patient treatment goals.
• Facilitates or co-facilitates therapeutic groups as assigned.
• Maintains telephone and radio communication in a professional and timely manner.
• Promotes positive communication between clinical, supervisory, and support staff.
• Documents significant events, safety checks, and interactions per policy.
• Complies with all medication procedures, including inventory, logging, and reporting discrepancies.
• Participates in quality improvement efforts, patient satisfaction initiatives, and Joint Commission compliance.
• Protects patient privacy and confidentiality in accordance with HIPAA and CIHA policy.
• Transports patients as needed in accordance with agency standards and safe driving practices.
• Monitors agency vehicle use and reports maintenance concerns.
• Attends required training, meetings, and obtains continuing education hours annually.
• Staff may be required to float to other departments to assist with operational or patient care needs, based on organizational priorities and staffing demands.
• Maintains professional boundaries and adheres the best standards of practice and ethical behavior that will only reflect positively on themselves and their place of work.
• Represents the department at community and organizational functions as needed.
• Performs other duties as assigned.
• Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values.
• Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.