Supervisor Jobs

About The Position

Requirements

• High school diploma or GED; a higher-level degree may satisfy this requirement.
• Four years of clerical or administrative experience in healthcare administration, pathology or laboratory operations, or medical billing; alternatively, two years with a bachelor's degree or three years with an associate's degree.
• Strong leadership and staff-supervision experience.
• Knowledge of medical billing processes and healthcare financial workflows.
• Excellent organizational and communication skills.
• Proficiency with LIMS, EMR, and digital pathology systems.

Nice To Haves

• Bachelor's degree.
• Understanding of digital pathology workflows, or willingness to acquire competency.
• Knowledge of pathology-specific billing requirements and insurance/payer processes.

Responsibilities

• Direct and oversee administrative, billing, and digital pathology operations to support efficient workflows, service quality, resource utilization, and timely pathology services.
• Recruit, onboard, schedule, train, coach, and manage administrative and billing staff; support performance management and workforce planning.
• Ensure compliance with regulatory, accreditation, privacy, and billing requirements; support audits, quality initiatives, risk mitigation, and continuous improvement.
• Oversee digital pathology workflows, including slide scanning, image management, case assignment, data integrity, and support for digital pathology platforms and processes.
• Manage pathology billing, including charge capture, coding accuracy, claims resolution, invoicing, revenue-cycle monitoring, and financial reporting.
• Oversee utilization, maintenance, and optimization of laboratory information systems, billing applications, digital pathology platforms, and related technologies.
• Coordinate communication and issue resolution among pathologists, laboratory personnel, clinicians, finance teams, IT partners, patients, and external organizations.
• Monitor operational, financial, and digital pathology metrics; identify trends and implement improvements to departmental efficiency and effectiveness.
• Maintain departmental records, documentation, standard operating procedures, and administrative controls.
• Coordinate implementation of new technologies, workflow enhancements, system updates, and staff training initiatives.

Benefits

• UNC Health benefits.