Clinical Supervisor of Behavioral Services

Upstate Caring Partners•Utica, NY

About The Position

The Clinical Supervisor for the Certified Community Behavioral Health Clinic (CCBHC) is part of the interdisciplinary treatment and supervisory team. The position promotes staff development and client recovery through individual and group work, ensures compliance with governmental and agency regulations and operating standards, completes records and reports, serves as a liaison with other divisions and agencies, and provides clinical support and consultation across the CCBHC. The Clinical Supervisor provides clinical and administrative supervision to assigned clinical staff, monitors productivity in line with program budgets, and participates in the integrated leadership team. The role supports long-term planning and sustainability of a whole-person wellness model of care and helps develop programs to address unmet client needs. Approximately 30–40% of the role is client-facing.

Requirements

Master’s degree in a licensable mental health field.
Three to five years of experience counseling adults, families, and/or children with SMI.
Valid New York State driver’s license.
Must be able to achieve terminal licensure within six months of employment if appointed contingently as an LMSW or LMHC.

Nice To Haves

Master’s degree and terminal licensure in social work (LCSW/LCSW-R) preferred.
A master’s in Mental Health Counseling with a license and diagnostic privileges (LMHC-D) may be considered.
One to two years of prior direct supervisory experience in a mental health setting preferred.

Responsibilities

Serve as primary therapist to an assigned caseload, with approximately 30–40% of time spent client-facing.
Provide individual and group therapy and crisis intervention as needed.
Complete screenings, clinical assessments, and diagnostic impressions, and outline treatment recommendations for adults, children, and families.
Develop Safety and Wellness Recovery Action Plans and support follow-up to client emergencies with established goals and objectives.
Promote family and significant-other involvement in the recovery process.
Participate in emergency response, on-site crisis response, and the on-call rotation as needed.
Coordinate patient care, including linkage to community support services and referrals to external providers when clinically indicated.
Provide routine individual and group supervision and support to clinical staff, and debrief CCBHC staff following significant events as needed.
Foster a collaborative, supportive work environment with open communication that promotes professional growth and team cohesion.
Orient assigned new staff to agency culture, values, and mission, and arrange shadowing and other orientation duties.
Maintain adequate clinic coverage and assist with coverage for after-hours and open-access needs.
Ensure clinical staff follow best practices and maintain high standards of client care.
Collaborate with the administrative team and senior leadership to develop and implement clinical protocols, policies, and procedures aligned with agency strategic goals, mission, and vision.
Assist with recruiting, training, and managing healthcare professionals, including QHPs, CASACs, and student interns.
Conduct at least 90-day and annual performance evaluations; provide feedback, coaching, and development opportunities; ensure staff follow agency policies and procedures and receive relevant ongoing training and professional development.
Maintain professional and technical knowledge.
Adhere to mandatory reporting requirements and HIPAA laws.
Complete clinical documentation required by regulatory oversight and government agencies.