Supervisor Clinical Services

Allina Health System • Cottage Grove, MN

1d

About The Position

The Supervisor Clinical Services plans, coordinates, and directs day-to-day department operations while supporting ongoing process improvements and resolving problems. The role provides staff supervision, consultation, support, and evaluation; verifies employee competencies; encourages continuing education; and ensures compliance with policies and guidelines.

This position is based at Allina Health Group Cottage Grove in Cottage Grove, Minnesota. It is a 1.0 FTE role working 80 hours per two-week pay period on an 8-hour day shift, with no weekends. The supervisor works with staff and multidisciplinary teams to support high-quality patient care, safe operations, and compliance with applicable standards.

Requirements

• Associate's degree or vocational degree in healthcare.
• Two to five years of knowledge of clinical operations in inpatient or outpatient settings.
• Experience in budget development and implementation, and in facilitating support and education programs.
• Ability to work closely with a multidisciplinary team to provide high-quality patient care.

Nice To Haves

• Bachelor's degree in healthcare.

Responsibilities

• Interview, hire, and orient staff.
• Hold monthly staff meetings, develop area-specific in-service topics, and ensure staff attendance.
• Ensure staff are trained and competent in department-specific areas.
• Develop and implement department policies and procedures in collaboration with the department manager.
• Identify appropriate staffing levels and deploy staff to meet department needs.
• Assist staff with education regarding existing and new support and education systems.
• Provide patient education.
• Maintain a safe environment by completing required infection control, safety, and security education and following safety and security procedures.
• Report environmental risks and equipment malfunctions to the appropriate leader.
• Analyze safety data, develop action plans, and implement processes to address patient and employee safety issues.
• Review patient and employee occurrences, take corrective action, and report them within established timeframes.
• Document relevant patient information or care to support accurate billing.
• Maintain department compliance with relevant regulatory standards.
• Design work processes and direct work performance to comply with applicable rules, regulations, accreditation standards, and laws.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree