Supervisor Clinical Services-RN

Allina Health System • Eagan, MN

2d • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Supervisor Clinical Services-RN supervises patient care and clinical operations in partnership with site leadership to support exceptional clinical quality. The position participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities.

This is a 1.0 FTE position working 80 hours per two-week pay period, with 8-hour day shifts and no weekends. The role is based at 1110 Yankee Doodle Road in Eagan, Minnesota. Pay is $46.42 to $64.22 per hour; the starting rate depends on factors including experience, education, and applicable union agreement. Shift or other differentials may also be available.

Allina Health describes its employee benefits as supporting employees’ professional and personal well-being. Benefits include medical and dental coverage, paid time off, retirement savings plans, life insurance, short- and long-term disability, voluntary benefits, tuition reimbursement or continuing medical education as applicable, and student loan support. Eligibility and offerings depend on FTE and union representation.

Requirements

• Associate degree in Nursing or a related field.
• At least 3 years of hospital or clinic Registered Nurse experience.
• Demonstrated leadership experience.
• Licensed Registered Nurse through the Minnesota Board of Nursing if working in Minnesota, required upon hire.
• Licensed Registered Nurse through the Wisconsin Department of Safety & Professional Services if working in Wisconsin, required upon hire.
• Meet at least one BLS requirement: current American Heart Association certification, current American Red Cross certification, or Allina in-house BLS training within 30 days of hire.

Nice To Haves

• Bachelor's degree in Nursing or a related field.
• Project and initiative experience.
• At least 2 years of supervisory experience.

Responsibilities

• Coordinate daily operations and staff, and supervise patient care delivery within staff members’ scopes of practice.
• Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed for patient care and clinical objectives.
• Hire, manage, lead, and engage staff to support patient care and clinical objectives.
• Ensure effective orientation and clinical training so staff can work at the top of their licensure or certification.
• Build and retain engaged staff using employee engagement data, tools, and methods.
• Support and manage staff volumes.
• Participate in development and management of the clinical operations budget and capital requests.
• Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
• Use patient experience and feedback to inform improvements and provide immediate recovery as needed.
• Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
• Support achievement of quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
• Ensure compliance with regulatory and safety requirements, protect the integrity and confidentiality of patient information and data, and maintain a safe environment for staff and patients.
• Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and address gaps proactively.
• Use process improvement methodologies to drive clinical outcomes and empower staff to identify issues and develop solutions.
• Participate in or lead system-wide initiatives using change management and performance management methodologies.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• Paid time off and time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support and benefits navigation for the Federal Public Service Loan Forgiveness Program
• Well-being dollars
• Well-being navigators, programs, activities, articles, videos, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree