Supervisor Clinical Services

Allina Health • Cottage Grove, MN

3d • $41 - $57

About The Position

The Supervisor Clinical Services plans, coordinates, and directs day-to-day department operations while supporting process improvements and problem resolution. The role serves as a resource for staff and provides supervision, consultation, support, and evaluation. It verifies employee competencies, encourages continuing education, and ensures compliance with policies and guidelines.

This is a 1.0 FTE position working 80 hours per two-week pay period on an 8-hour day shift, with no weekends. The supervisor oversees staffing and staff development, helps maintain patient and employee safety, and ensures department processes meet applicable regulatory, accreditation, and legal requirements.

Requirements

• Associate's or vocational degree in healthcare.
• 2 to 5 years of knowledge of clinical operations in inpatient or outpatient settings.
• Experience in budget development and implementation, and in facilitating support and education programs.
• Ability to work closely with a multidisciplinary team to provide high-quality patient care.

Nice To Haves

• Bachelor's degree in healthcare.

Responsibilities

• Interview, hire, and provide orientation programs for staff.
• Hold monthly staff meetings, develop area-specific in-service topics, and ensure staff attendance.
• Ensure staff are trained and competent in department-specific areas.
• Develop and implement department policies and procedures in collaboration with the department manager.
• Identify appropriate staffing levels and use staff to meet department needs.
• Assist staff with education regarding existing and new support and education systems.
• Provide patient education.
• Maintain a safe environment by meeting annual infection control, safety, and security education requirements and following related procedures.
• Report environmental risks or equipment malfunctions to a leader.
• Analyze data, develop action plans, and implement processes to address patient and employee safety issues.
• Review patient and employee occurrences, take corrective action, and report them within established timeframes.
• Document relevant patient information or care to support accurate billing.
• Maintain department compliance with relevant regulatory standards.
• Design work processes and direct work performance to comply with applicable rules, regulations, accreditation standards, and laws.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree