Clinical Supervisor of Behavioral Services

Upstate Cerebral Palsy•City of Utica, NY
•$80,000 - $90,000

About The Position

The Clinical Supervisor for the Certified Community Behavioral Health Clinic (CCBHC) is part of the interdisciplinary treatment and supervisory team. The role promotes staff development and client recovery through individual and group work; ensures compliance with governmental and Agency regulations and operating standards; completes records and reports; acts as a liaison with other Divisions and Agencies; and provides clinical support and consultation across the CCBHC. The Clinical Supervisor provides clinical and administrative supervision to assigned clinical staff and monitors productivity in line with program budgets and expenses. As a member of the integrated leadership team, the supervisor supports long-term planning and sustainability of a model of care prioritizing whole-person wellness and helps develop programs to address unmet client needs. The supervisor also serves as a primary therapist for an assigned caseload, with approximately 30–40% of time spent client-facing.

Requirements

  • Master’s degree in a licensable mental health field.
  • Three to five years of experience counseling adults, families, and/or children with SMI.
  • Valid New York State driver’s license.
  • Ability to work as a member of an interdisciplinary, collaborative team in collaborative and integrated workspaces.
  • LMSW or LMHC candidates considered for contingent appointment must be able to achieve terminal licensure within six months of employment.

Nice To Haves

  • Master’s degree and terminal licensure in social work (LCSW/LCSW-R) preferred.
  • Master’s degree in Mental Health Counseling with a license and diagnostic privileges (LMHC-D) may be considered.
  • One to two years of prior direct supervisory experience in a mental health setting preferred.

Responsibilities

  • Serve as primary therapist for an assigned caseload, spending approximately 30–40% of time in client-facing work.
  • Provide individual and group therapy and crisis intervention as needed.
  • Complete screenings, clinical assessments, diagnostic impressions, and treatment recommendations for adults, children, and families.
  • Develop Safety and Wellness Recovery Action Plans and support follow-up to client emergencies, with goals and objectives established.
  • Promote family and significant-other involvement in the recovery process.
  • Participate in emergency response, on-site crisis response, and on-call rotation as needed.
  • Coordinate patient care, including linkage to community support services and referrals to external providers when clinically indicated.
  • Provide routine individual and group supervision and support to clinical staff, and debrief CCBHC staff after significant events as needed.
  • Foster a collaborative, supportive work environment that encourages communication, professional growth, and team cohesion.
  • Orient assigned new staff to agency culture, values, and mission, and arrange shadowing and other orientation activities.
  • Maintain adequate clinic coverage and help ensure coverage for after-hours and open-access needs.
  • Ensure clinical staff follow best practices and maintain high standards of client care.
  • Collaborate with the administrative team and senior leadership to develop and implement clinical protocols, policies, and procedures aligned with Agency strategic goals, mission, and vision.
  • Assist with recruitment, training, and management of healthcare professionals, including QHPs, CASACs, and student interns.
  • Conduct at least 90-day and annual staff performance evaluations; provide feedback, coaching, and development opportunities; and ensure adherence to Agency policies and procedures and ongoing professional development and training.
  • Maintain professional and technical knowledge.
  • Follow mandatory reporting requirements and HIPAA laws.
  • Complete clinical documentation required by regulatory oversight and government agencies.
  • Provide clinical and administrative supervision to assigned staff and monitor productivity against program budgets and expenses.
  • Support long-term planning, sustainability of the whole-person wellness model of care, and development of programs addressing unmet client needs.

Benefits

  • Competitive salary of $80,000–$90,000 annually.
  • Low-cost individual health insurance plan.
  • Comprehensive health, dental, and vision coverage.
  • Dollar-for-dollar retirement match up to 7%.
  • Retirement plan 403(b).
  • Life insurance.
  • Voluntary benefits.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Generous paid time off, including sick, vacation, and employee leave.
  • Tuition reimbursement.
  • Service awards.
  • Employee appreciation events.
  • Employee discounts.
  • Direct deposit.
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