Supervisor Pathology Operations - Surgical Pathology

UNC Health•Chapel Hill, NC

1d•Onsite

About The Position

The Pathology Operations Supervisor oversees administrative operations, billing processes, and digital pathology workflows within the Surgical Pathology department. The role ensures accurate billing, efficient workflow management, regulatory compliance, and effective coordination among clinicians, laboratory personnel, IT teams, and external partners. This is an onsite, full-time position at UNC Medical Center in Chapel Hill, North Carolina, with a day schedule and 40 standard hours per week.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Four years of clerical or administrative experience in healthcare administration, pathology or laboratory operations, or medical billing; alternatively, two years with a bachelor's degree or three years with an associate's degree.
Strong leadership and staff-supervision experience.
Knowledge of medical billing processes and healthcare financial workflows.
Excellent organizational and communication skills.
Proficiency with LIMS, EMR, and digital pathology systems.

Nice To Haves

Bachelor's degree.
Understanding of digital pathology workflows, or willingness to acquire competency.
Knowledge of pathology-specific billing requirements and insurance/payer processes.

Responsibilities

Direct and oversee administrative, billing, and digital pathology operations to support efficient workflows, service quality, resource utilization, and timely pathology services.
Recruit, onboard, schedule, train, coach, and manage administrative and billing staff; support performance management and workforce planning.
Ensure compliance with regulatory, accreditation, privacy, and billing requirements; support audits, quality initiatives, risk mitigation, and continuous improvement.
Oversee digital pathology workflows, including slide scanning, image management, case assignment, data integrity, and support for digital pathology platforms and processes.
Manage pathology billing, including charge capture, coding accuracy, claims resolution, invoicing, revenue-cycle monitoring, and financial reporting.
Oversee utilization, maintenance, and optimization of laboratory information systems, billing applications, digital pathology platforms, and related technologies.
Coordinate communication and issue resolution among pathologists, laboratory personnel, clinicians, finance teams, IT partners, patients, and external organizations.
Monitor operational, financial, and digital pathology metrics; identify trends and implement improvements to departmental efficiency and effectiveness.
Maintain departmental records, documentation, standard operating procedures, and administrative controls.
Coordinate implementation of new technologies, workflow enhancements, system updates, and staff training initiatives.