Store Manager
Walgreens • Saint Clair Shores, MI4d • $27 - $49
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Store Manager Unassigned
Walgreens•Saint Clair Shores, MI
•$27 - $49
About The Position
The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working across the front end and pharmacy, completes the required development track within the timeframe in the learning plan, and works under the direction of a Store Manager to oversee store operations. The role supports store operations by shadowing and assisting the Store Manager throughout the learning journey. The position includes rigorous classroom, online, and on-the-job training; assigned rotations and learning objectives that may involve spending time in other area stores; and development conversations with Store and District Managers. The employee learns and applies company procedures, systems, and technology, completes certifications required for the Store Manager role, and obtains pharmacy technician registration or licensure where required by state law. PTCB certification is pursued where required by state. The employee develops experience in customer service, store and pharmacy operations, inventory and asset protection, business performance, planning, people management, and communications. Duties include supporting the Store Manager in improving customer experience and business results, supervising store operations and team members, ensuring compliance with applicable laws and policies, and participating in community events and team communications. The employee must be willing to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or high school diploma/GED and 5 years of retail management experience.
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Willingness to accept assignment into a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
- Obtain pharmacy technician registration or licensure as required by state law; pursue PTCB certification as required by state.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated development program, required certifications, training, rotations, and learning objectives for the Store Manager role.
- Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate proficiency supervising store operations and team members.
- Engage customers and patients, resolve complaints, model service practices, and support coaching and improvements to customer service.
- Support merchandising, inventory management, receiving, pricing, returns, transfers, and other store operational processes.
- Help protect store assets by monitoring loss prevention programs, electronic surveillance, price accuracy, and asset protection data.
- Ensure store operations comply with applicable laws, regulations, company policies, and standard operating procedures.
- Support team member safety and use the Security Operations Center effectively.
- Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
- Work with the Store Manager to understand inventory metrics and implement business initiatives, community outreach, and retail partnerships.
- Learn and support people management, including training, coaching, performance conversations, use of HR systems, and team engagement.
- Shadow and attend key communication sessions, support open communication and feedback, assist with community events, and facilitate discussions about operational and engagement metrics.
- Complete special assignments and other tasks as assigned, including assisting team members as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
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