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The Store Manager directs the management team and associates in facility operations, merchandising, and company strategy. The role establishes and communicates a strategic vision aligned with company, market, and local plans, and provides supervision, development, recruiting, training, mentoring, succession planning, performance management, and recognition for associates across the facility. The Store Manager upholds the Open Door Policy, listens and responds to associate concerns, and ensures consistent resolution in accordance with company policies. The role is accountable for compliance, asset protection, safety, quality assurance, operational reviews, and corrective action. It also leads community outreach, maintains relationships with community stakeholders and media, represents the company externally, and supports company-sponsored programs and sustainability efforts. The position is responsible for facility financial performance, including achieving sales and profit goals, controlling expenses, driving margins and productivity, forecasting and budgeting, analyzing business trends, and correcting performance deficiencies. The Store Manager drives sales through effective merchandising, pricing, signing, replenishment, and inventory practices, while ensuring customer needs and issues are addressed according to company standards. The role supports Academy training and store standards by engaging trainees, providing job-shadowing and leadership opportunities, maintaining customer service, and contributing to talent and succession planning across supported markets. It also develops business strategies, evaluates operations and outcomes, identifies improvements, attracts and develops talent, builds internal and external partnerships, and fosters a workplace grounded in respect, integrity, customer service, and continuous improvement.
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Job Type
Full-time
Career Level
Manager

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