(USA) Store Manager - Supercenter

Walmart•Phoenix, AZ

13d•$110,000 - $170,000•Onsite

About The Position

The Store Manager directs the management team and associates in facility operations, merchandising, and company strategy. The role establishes and communicates a strategic vision aligned with company, market, and local plans, and provides supervision, development, recruiting, training, mentoring, succession planning, performance management, and recognition for associates across the facility. The Store Manager upholds the Open Door Policy, listens and responds to associate concerns, and ensures consistent resolution in accordance with company policies. The role is accountable for compliance, asset protection, safety, quality assurance, operational reviews, and corrective action. It also leads community outreach, maintains relationships with community stakeholders and media, represents the company externally, and supports company-sponsored programs and sustainability efforts. The position is responsible for facility financial performance, including achieving sales and profit goals, controlling expenses, driving margins and productivity, forecasting and budgeting, analyzing business trends, and correcting performance deficiencies. The Store Manager drives sales through effective merchandising, pricing, signing, replenishment, and inventory practices, while ensuring customer needs and issues are addressed according to company standards. The role supports Academy training and store standards by engaging trainees, providing job-shadowing and leadership opportunities, maintaining customer service, and contributing to talent and succession planning across supported markets. It also develops business strategies, evaluates operations and outcomes, identifies improvements, attracts and develops talent, builds internal and external partnerships, and fosters a workplace grounded in respect, integrity, customer service, and continuous improvement.

Requirements

Bachelor's degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
Must successfully complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
Experience running a fresh or dry grocery area.

Responsibilities

Develop and communicate a strategic vision aligned with company, market, and local plans to direct facility operations, merchandising, and company direction.
Supervise, recruit, hire, train, mentor, evaluate, recognize, and develop management and hourly associates; support succession planning and a culture of belonging.
Uphold the Open Door Policy by listening to associate concerns, reviewing policies, coordinating resources, and providing timely resolutions.
Ensure compliance with company policies and procedures; oversee asset protection, safety controls, quality assurance, operational reviews, and corrective action plans.
Lead community outreach and involvement, maintain relationships with community groups and media, represent the company externally, and promote company-sponsored programs and sustainability efforts.
Drive facility sales and profit performance, control expenses, increase margins, forecast and oversee budgets, analyze economic trends, and address financial deficiencies.
Direct customer service standards and ensure customer needs, complaints, and issues are resolved in accordance with company guidelines.
Drive sales through effective merchandise presentation, competitive and accurate pricing, proper signing, replenishment, and in-stock and inventory levels.
Ensure the success of the Academy training environment and store standards by engaging trainees, offering job-shadowing opportunities, supporting customer service, and participating in talent and succession planning.
Analyze business objectives, customer needs, costs, forecasts, resource requirements, and operational processes; implement strategies and continuous improvements.
Attract, select, develop, and retain a skilled and engaged workforce; diagnose capability gaps and support mentorship and workforce development.
Build internal and external partnerships and networks to achieve business goals and lead appropriate community initiatives and business plans.
Model company values and standards of integrity, ethics, compliance, respect, customer service, and excellence; promote belonging, accountability, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Paid time off and/or protected paid time off for vacation, sick leave, holidays, or other purposes.