(USA) Store Manager - Supercenter

Walmart • Hazle Township, PA

11d • $110,000 - $170,000 • Onsite

About The Position

The Store Manager directs the overall operations of a Supercenter, developing and communicating a strategic vision aligned with company, market, and local plans. The role leads the management team and hourly associates across facility operations and merchandising, while driving associate development, engagement, recruiting, training, succession planning, performance management, and a culture of belonging. The Store Manager upholds the Open Door Policy by listening and responding to associate concerns and ensuring consistent, timely resolution.

The position ensures compliance with company policies and procedures, maintains asset protection, safety, and quality standards, and directs reviews and action plans to address deficiencies. It represents the company in community outreach and engagement, supports company-sponsored programs and sustainability efforts, and may respond to media inquiries in accordance with company guidelines.

The Store Manager is accountable for facility financial performance, sales, and profit goals. Responsibilities include managing expenses and margins, analyzing performance indicators and economic trends, forecasting and overseeing budgets, improving productivity, and ensuring effective merchandise presentation, pricing, replenishment, and inventory levels. The role also ensures the success of the Academy training environment and store standards, including trainee engagement, job shadowing, customer service, and participation in talent and succession planning across supported markets.

The role develops business strategies and operational plans, evaluates processes and outcomes, identifies improvement opportunities, and builds internal and external partnerships. It attracts, develops, and retains talent; builds high-performing teams; and models Walmart's standards of integrity, ethics, customer service, inclusion, and continuous improvement.

Requirements

• Bachelor's degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience as a Store Manager in a low-complexity store, or 1 year as a Store Manager in a medium-complexity store, or 2 years as a Store Manager in a high-volume retail store.
• Experience running a fresh or dry grocery area.

Responsibilities

• Develop and communicate a strategic vision aligned with company, market, and local plans, directing facility operations, merchandising, and company initiatives.
• Supervise and develop management and hourly associates through recruiting, hiring, training, mentoring, succession planning, performance evaluation, recognition, and assignment of duties.
• Uphold the Open Door Policy by listening to associates, researching concerns, applying company policies, and driving consistent and timely resolution.
• Ensure compliance with company policies and procedures, including asset protection, safety, quality assurance, and operational controls; analyze reports and implement corrective action plans.
• Lead community outreach and involvement, build relationships with community stakeholders and media, represent the company externally, and champion company-sponsored programs and sustainability efforts.
• Drive facility sales and profit goals, manage expenses and margins, analyze key performance indicators, oversee budgets and forecasts, and implement plans to address financial deficiencies.
• Direct customer service standards and ensure customer needs, complaints, and issues are resolved within company guidelines.
• Drive sales through effective merchandise presentation, competitive pricing, signing, replenishment, and inventory management, while considering sales indicators and local economic trends.
• Ensure the Academy training environment and store standards are successful by engaging trainees, providing job-shadowing opportunities, supporting customer service, and participating in talent and succession planning.
• Analyze business objectives and customer needs; develop and implement strategies, plans, and practices; evaluate operational processes and results; and identify opportunities for improvement.
• Attract, develop, and retain a skilled and engaged workforce by diagnosing capability gaps and supporting mentorship, workforce development, and succession planning.
• Promote integrity, ethics, compliance, inclusion, belonging, accountability, continuous learning, and customer-focused decision-making.
• Develop and leverage internal and external partnerships and networks to achieve business goals and support community initiatives.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U tuition, books, and fees paid for eligible education programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager