(USA) Store Manager - Supercenter

Walmart•Phoenix, AZ

11d•Onsite

About The Position

The Store Manager directs the management team and associates in facility operations, merchandising, and execution of company strategy. The role develops and communicates a strategic vision aligned with company, market, and local plans, while overseeing associate recruitment, hiring, training, mentoring, performance management, succession planning, recognition, and workplace belonging. The manager upholds the Open Door Policy by listening to associate concerns, researching issues, resolving requests, and promoting consistent responses across the facility. The position ensures compliance with company policies and procedures, maintains safety, asset protection, and quality standards, and works with government officials and community stakeholders. It leads community outreach and company-sponsored programs, represents the company to community organizations and media in accordance with company guidelines, and supports sustainability efforts. The Store Manager is accountable for facility sales, profit, budgets, expense control, margins, and financial performance. The role assesses business and community trends, monitors sales and operating indicators, maintains effective merchandising, pricing, replenishment, and inventory practices, and develops plans to address performance gaps. It also sets customer-service expectations and supports the Academy Store training environment, including trainee engagement, job shadowing, store standards, and talent planning in supported markets. The manager provides overall direction by translating business objectives and customer needs into strategies and plans, evaluating operational processes and results, allocating resources, and identifying improvement opportunities. The role develops a skilled and engaged workforce, builds internal and external partnerships, and models company standards of integrity, ethics, customer service, respect, and continuous improvement. The position is based at the Walmart Supercenter at 7575 W Lower Buckeye Rd, Phoenix, AZ 85043-3450.

Requirements

Bachelor's degree and 2 years of general management experience, including financial accountability, and 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, and 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
Successfully complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
Experience running a fresh or dry grocery area.

Responsibilities

Develop and communicate a strategic vision aligned with company, market, and local plans for facility operations and merchandising.
Supervise, develop, recruit, hire, train, mentor, evaluate, recognize, and plan succession for management and hourly associates.
Uphold the Open Door Policy by listening to associate concerns, investigating issues, and providing timely resolutions.
Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews; implement corrective action plans as needed.
Build relationships with federal, state, and local officials, community groups, and media, and lead community outreach and company-sponsored initiatives.
Promote sustainability efforts and community involvement among associates, customers, and the local community.
Drive facility financial performance, including sales, profit, margins, budgets, and expense control; analyze results and implement plans to correct deficiencies.
Lead sales execution through effective merchandise presentation, competitive pricing, signing, replenishment, and inventory management, while assessing sales indicators and community needs.
Set customer-service expectations and guide associates and managers in resolving customer needs, complaints, and issues.
Ensure the success of the Academy Store environment by meeting store standards, supporting trainee engagement and job shadowing, and participating in talent and succession planning across supported markets.
Analyze business objectives, customer needs, costs, forecasts, resources, and operating results to develop and implement business strategies and improvements.
Develop strategies to attract, retain, and develop a skilled and engaged workforce, including mentorship and succession planning.
Model and promote company standards of integrity, ethics, compliance, respect, customer service, and continuous learning.
Develop internal and external partnerships and networks to advance business goals and community initiatives.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education program, including tuition, books, and fees for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Regional Pay Zone differential and complex-structure additional compensation may apply to certain positions.
State pay differential may apply where required.