(USA) Store Manager - Supercenter
About The Position
The Store Manager provides overall leadership for a Supercenter, directing facility operations, merchandising, and company initiatives in alignment with company, market, and local plans. The role leads and develops management and hourly associates, including recruiting, hiring, training, mentoring, performance management, succession planning, and fostering an engaged and inclusive workplace. The manager upholds the Open Door Policy by listening and responding to associate concerns and promoting consistent, timely resolution. The Store Manager ensures compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews. The role builds community relationships, leads outreach and company-sponsored programs, and represents the company with local organizations and media in accordance with company guidelines. The manager is accountable for facility sales, profit, budgets, expense control, margins, forecasting, and business improvements, while ensuring effective customer service, merchandise presentation, pricing, replenishment, and inventory. The position also supports the Academy training environment and store standards, engages trainees and customers, and contributes to talent and succession planning across supported markets. The manager develops and implements business strategies, evaluates operational results, identifies improvement opportunities, and builds partnerships to achieve business goals. The role is expected to model Walmart’s values, integrity, customer focus, continuous improvement, and commitment to belonging and community impact.
Requirements
- Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
- Successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
- Experience running a fresh or dry grocery area.
Responsibilities
- Develop and communicate a strategic vision aligned with company, market, and local plans to direct facility operations, merchandising, and company initiatives.
- Supervise, recruit, hire, train, mentor, develop, and evaluate management and hourly associates; support succession planning, performance management, recognition, and an inclusive workplace.
- Uphold the Open Door Policy by meeting with associates, hearing concerns, researching issues, and providing or coordinating timely resolutions.
- Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews; address deficiencies with action plans and guidance.
- Lead community outreach and involvement, build relationships with community stakeholders and media, and promote company-sponsored programs and sustainability efforts.
- Drive facility financial performance, including sales, profit, margins, budgets, forecasting, expense control, and productivity improvements.
- Lead customer service practices and ensure customer needs, complaints, and issues are resolved within company standards.
- Drive facility sales by managing merchandise presentation, pricing, signing, replenishment, inventory levels, sales forecasts, and responses to market and community conditions.
- Ensure the Academy training environment meets store standards, support trainees through engagement and job-shadowing opportunities, and contribute to talent planning across supported markets.
- Analyze business objectives, customer needs, costs, forecasts, and operational results; develop and implement strategies and continuous improvements.
- Attract and retain a skilled and engaged workforce by diagnosing capability gaps, developing talent, supporting mentorship, and planning for succession.
- Develop internal and external partnerships and networks to advance business goals and community initiatives.
- Model company integrity and ethics, accountability, customer-first decision-making, adaptability, learning, and continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards, including annual or quarterly bonuses.
- Paid time off or paid protected time off that may be used for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
