(USA) Store Manager - Supercenter
About The Position
The Store Manager provides overall leadership for a Walmart Supercenter, directing facility operations, merchandising, customer service, financial performance, associate development, and community engagement. The role sets and communicates a strategic vision aligned with company, market, and local plans, and guides management and hourly associates in executing company programs and strategic initiatives. The manager recruits, hires, trains, mentors, evaluates, and develops associates and leaders; plans for succession; and builds an engaged, high-performing workforce. The role upholds the Open Door Policy by listening and responding to associate concerns and ensures compliance with company policies, safety and asset-protection controls, quality standards, and operational requirements. The Store Manager represents the company in the community, supports outreach and sustainability efforts, and engages community stakeholders and media in accordance with company guidelines. The position is accountable for achieving sales and profit goals, controlling expenses, forecasting and budgeting, improving productivity, and maintaining effective merchandising, pricing, inventory, and customer service. It also supports the Academy Store training environment and contributes to talent and succession planning across supported markets.
Requirements
- Bachelor's degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
- Successfully complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
- Experience running a fresh or dry grocery area.
Responsibilities
- Set and communicate a strategic vision aligned with company, market, and local plans, and direct facility operations, merchandising, and company initiatives.
- Supervise, recruit, hire, train, mentor, evaluate, recognize, and develop management and hourly associates; support workforce development and succession planning.
- Uphold the Open Door Policy by listening to associate concerns, researching issues, using appropriate resources, and ensuring responsive and consistent resolutions.
- Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational requirements; address deficiencies with corrective action plans.
- Lead community outreach and involvement, maintain relationships with community stakeholders and media, and champion company-sponsored programs and sustainability efforts.
- Drive facility financial performance by meeting sales and profit goals, controlling expenses, forecasting budgets, analyzing trends, and implementing process and productivity improvements.
- Promote effective customer service and resolve customer needs, complaints, and issues in accordance with company guidelines and standards.
- Drive sales through effective merchandise presentation, competitive and accurate pricing, signing, replenishment, in-stock levels, inventory management, and sales forecasting.
- Ensure the Academy Store meets its standards and operating procedures, supports trainee engagement and learning, and contributes to talent planning across supported markets.
- Analyze business objectives, customer needs, costs, forecasts, and operational processes; develop and implement business strategies and plans and measure outcomes.
- Build partnerships and networks that support business goals and community involvement.
- Model company values and standards of integrity, ethics, inclusion, accountability, customer service, and continuous improvement.
Benefits
- Performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
