Assistant Store Manager - Pittsburgh

MillerKnoll•Pittsburgh, PA

About The Position

The Assistant Store Manager provides leadership support in the General Manager’s absence and balances client work with leadership initiatives, sales coaching, training, and talent acquisition. In partnership with the General Manager, this role helps achieve the store’s sales goals, build client relationships, and educate clients about the stories and details behind the company’s products. The position reports to the General Manager. The role supports business growth through company programs and tools, maintains the store’s design and visual standards, develops client floor plans and design presentations, and travels for in-home client consultations and visits to local trade professionals. The Assistant Store Manager also manages Sales Assistants and Studio Interns and participates in store meetings and product training to build product, design, and industry knowledge.

Requirements

  • Ability to build relationships and trust with direct reports, peers, and studio clientele.
  • Proficiency with MS Office software, web navigation, and 3-D rendering programs.
  • Ability to routinely move objects weighing more than 40 pounds and understand safety requirements.

Nice To Haves

  • Retail management experience preferred.

Responsibilities

  • Grow the business weekly by using company programs and tools to manage the full client lifecycle and meet or exceed sales goals.
  • Help maintain the store’s design and visual standards using merchandising guidelines.
  • Create client floor plans and design presentations.
  • Travel for in-home client consultations and visits to local trade professionals.
  • Attend store meetings and product training, and use the Design Within Reach website and catalog to increase product and design knowledge and industry awareness.
  • Directly manage Sales Assistants and Studio Interns.
  • Provide leadership support in the General Manager’s absence.
  • Work with the General Manager to achieve store sales goals, build client relationships, and educate clients about products.

Benefits

  • Competitive base salary with commission on shipped items.
  • Performance-based bonus plan.
  • Medical, dental, and vision insurance.
  • Self-managed vacation, paid holidays, and parental leave.
  • 401(k) with 4% company match.
  • Commuter benefits up to $150 per month.
  • Generous employee discounts.
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