Store Manager
About The Position
The Store Manager is an exempt leadership role at Bridgestone Retail Operations. The role supports store operations and business needs through customer service, sales leadership, staff management, and oversight of store performance. The schedule is flexible to meet business needs and typically involves 40 or more hours per week across five days, including weekends. Additional hours may be required depending on staffing, customer demand, store performance, and other business needs. The listed pay range is $55,170 to $93,780. The role includes paid training to keep up with developments in the automotive service industry. Bridgestone offers onboarding, training, mentorship, professional development, community involvement, and an inclusive team environment.
Requirements
- High school diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem-solving skills related to customer complaints.
- Aptitude for managing inventory, order scheduling, and merchandising displays.
- Ability to assist customers with personal sales and complaints to support customer retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict-resolution skills.
- Valid automobile driver's license at all times and ability to drive customer and company vehicles.
Nice To Haves
- Two-year college degree or equivalent.
Responsibilities
- Provide customer service.
- Drive store sales and promotions.
- Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets, and store goals.
- Keep records and relevant financial information current.
- Manage, schedule, and assign staff according to their skill level.
- Attend paid training to stay current with developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure their satisfaction.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Paid vacation and holidays
- Medical, dental, and vision coverage starting on day one
- 401(k) plan with matching
- On-the-job training
- Company-funded ASE certifications
- Flexible work schedule
- On-demand daily pay program
- Professional development and regular mentorship
- Supportive onboarding experience
- Community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
