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Store Manager

La-Z-Boy•Torrance, CA

About The Position

La-Z-Boy is hiring a dynamic sales leader to manage store sales, lead and develop a sales team, oversee operations, and deliver an exceptional customer experience. The Store Manager is responsible for personal and store sales goals, promoting the La-Z-Boy brand and selling process, and implementing strategies that support revenue growth and store performance. The role requires high standards of ethics, integrity, and professionalism. Training and tools are provided, and earnings include uncapped sales commission and a monthly bonus opportunity. The stated total compensation range is $70,000–$105,000 per year, inclusive of base pay, commission, and bonus. Base pay is $70,304 per year. Commission is 3% on La-Z-Boy Design Sales and 2% on other sales, with a monthly bonus opportunity of up to $1,500 based on defined group sales goals. Weekly hours are 40. The position may require working evenings, weekends, and holidays based on business needs, standing for extended periods, and lifting up to 50 pounds.

Requirements

  • 1–3 years of sales or retail experience.
  • Strong communication, leadership, and customer service skills.
  • Goal-oriented, with strong business and financial understanding.
  • Ability to work evenings, weekends, and holidays based on business needs.
  • Ability to lift up to 50 pounds and stand for extended periods.
  • Must pass a background check and drug screening.

Nice To Haves

  • Retail sales management experience.

Responsibilities

  • Drive store and individual sales goals and performance.
  • Coach, train, and motivate the sales team.
  • Champion the La-Z-Boy selling process and in-home design program.
  • Recognize top talent.
  • Deliver an exceptional, branded customer experience.
  • Support sales events, promotions, and store operations.
  • Address customer concerns and help maintain a clean, professional showroom.
  • Partner with leadership to improve sales and operational results.
  • Resolve customer concerns and other issues that may interfere with efficient sales operations.
  • Support the planning and execution of sales promotions and events.
  • Collaborate with support teams to ensure flawless execution of operational excellence.
  • Ensure proper execution of existing and new systems and administrative procedures.
  • Uphold brand visual standards by ensuring employee and customer areas are clean.

Benefits

  • Health insurance through Blue Cross/Blue Shield.
  • Optum prescription coverage.
  • In-network dental and vision insurance.
  • Paid vacation and paid time off.
  • 401(k) with company match; the US benefits description specifies a match of up to 6%.
  • Disability insurance.
  • Life insurance and AD&D.
  • Paid bonding leave.
  • Paid training.
  • Health Savings Account.
  • Tuition reimbursement, potentially up to $5,250 per calendar year.
  • Employee Assistance Program, including counseling sessions and financial and legal resources.
  • Nine to eleven paid holidays each year.
  • Two weeks of prorated vacation as a new hire.
  • Personal time for non-exempt employees or state-mandated sick time.

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