Store Manager Unassigned

Walgreens•Livonia, MI

13d

About The Position

The Store Manager Unassigned position is an accelerated development role designed to prepare the employee for a Store Manager assignment within a specified timeframe. Under the direction of a Store Manager, the employee learns and supports full-store operations across the front end and pharmacy, completing the learning plan, required certifications, training, and assigned rotations. The role includes shadowing and assisting Store Managers, following development plans, and demonstrating readiness and proficiency to the Regional Vice President. The employee is expected to accept a Store Manager assignment if offered and to transfer among Walgreens retail locations within the same hiring area. The role develops expertise in customer experience, store and pharmacy operations, merchandising, asset protection, inventory, financial and performance analysis, business planning, people management, and communications. The employee learns to supervise store operations and team members, maintain compliance with applicable laws and company procedures, improve business results, support pharmacy performance, and participate in community events. Pharmacy technician registration or licensure is required as applicable under state law, and the role requires PTCB certification. The current hourly pay range is $27.16 to $48.56. The actual rate depends on factors such as geography, skills, education, and experience. The role will remain open until filled. Walgreens states that it is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail locations within the same hiring area.
PTCB certification.
Managerial experience with another employer as a Retail Store or Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Shadow and assist the Store Manager in leading full-store operations across the front end and pharmacy.
Pursue self-development, follow individual development plans, monitor performance, and demonstrate readiness for permanent Store Manager assignment.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and learn the store’s computer systems and software.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by the state.
Engage customers and patients, answer questions, resolve complaints, and model customer service best practices.
Monitor customer service and support coaching, training, and improvement plans for the front end and pharmacy.
Gain proficiency supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Supervise merchandising work, including sets, resets, revisions, displays, promotional space, pricing, signs, and seasonal presentations.
Support asset protection programs, monitor loss prevention systems, maintain price accuracy, and use reports and in-store price audits.
Learn to analyze inventory trends and supervise receiving, counting, ordering, pricing, returns, transfers, and related procedures for the front end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those relating to alcohol, tobacco, fresh food, and pharmacy products.
Promote team member safety and well-being and use the Security Operations Center effectively.
Analyze store and pharmacy financial and performance data, identify sales opportunities, develop action plans to increase sales and control costs, and review operational metrics.
Review asset protection data and develop plans to reduce loss; work with pharmacy leaders to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices and systems, including team member training, coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in using team members’ strengths and skills to improve engagement, address challenges, solve problems, and adapt to change.
Attend critical communication sessions, learn to give and receive feedback, and help facilitate discussions about operational and engagement metrics.
Assist the Store Manager and/or District Manager with planning and attending community events.
Complete special assignments and other tasks as assigned, including assisting team members as needed.