Storage Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Ability to lift 30 pounds or more.
• Strong customer service and communication skills.
• Ability to work independently when needed and follow through on assignments.
• Valid driver’s license and insurance, with reliable transportation available for workday travel to vendors or other worksites.
• Ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Ability to work regularly indoors and outdoors with exposure to adverse weather and environmental conditions, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

• Oversee daily store operations, including opening, closing, and securing the facility.
• Drive sales through rentals, protection plans, and other merchandise.
• Maintain compliance, safety standards, and operational excellence.
• Resolve customer escalations professionally and in a timely manner.
• Build customer relationships and help customers find suitable storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Coach, train, and mentor the property’s Assistant General Manager.
• Help the team meet or exceed key performance indicators.
• Train staff on compliance and safety policies and procedures.
• Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
• Coordinate with the auction vendor and Regional Director through the auction process, including notices, collections, buyer payouts, and preparing units for new tenants.
• Conduct daily property walkthroughs and safety inspections, check locks, clean units, and open and close storage doors.
• Perform light maintenance and landscaping, including mopping, sweeping, changing light bulbs, and cleaning bathrooms.

Benefits

• Competitive hourly pay.
• Uncapped monthly performance-based bonus.
• Growth opportunities.
• Schedule designed to avoid late nights and very early mornings.
• Role described as supporting work-life balance.