Customer Service - Self Storage Manager

Public Storage • Ramsey, MN

18d • Onsite

About The Position

Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. The role works independently and includes time both indoors and outdoors. Property Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls. The position also involves cleaning and routine property maintenance.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed