Customer Service-Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Employees work flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Travel between properties or for other work-related tasks is required, using the employee’s own vehicle; mileage reimbursement is provided. The role pays $15.00 per hour, with the opportunity to earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license and use of a personal vehicle to travel between work locations or conduct work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of the time outdoors.
Responsibilities
- Assess customers’ storage needs and recommend appropriate storage solutions and packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Travel between multiple work locations and conduct other work-related business using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
