Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. Managers assess customers’ storage needs, make recommendations, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls. The role also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. The position pays $15.00 per hour, with opportunities for performance-based bonuses. Mileage reimbursement is available for travel between properties and other work-related tasks.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Personal vehicle available for travel between work locations and other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to spend up to 50% of working time outdoors and walk around facilities, climb stairs, and open large doors.
Responsibilities
- Assess customers’ storage needs and make recommendations.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers keep payments current, including making reminder and collection calls when required.
- Travel between multiple work locations and other work-related business using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
- Walk around facilities, climb stairs, and open large doors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement
- Performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
