On-Site Self Storage Manager

Platinum Storage Group • Atwater, CA

4d • Onsite

About The Position

Manages the day-to-day business of an assigned self-storage site in accordance with company policies and procedures. The manager is responsible for meeting or exceeding sales and profitability objectives, building and maintaining local business relationships, and providing excellent customer service. Duties include leading site operations, leasing storage units or parking spaces, marketing the property locally, managing past-due account collections, handling administrative functions, and performing light property maintenance.

The position includes use of an on-site one-bedroom, one-bathroom apartment. A refundable $750 damage deposit is required before move-in, and occupants over 18 must have acceptable criminal background check results. Monthly pet rent applies to uncaged animals.

Requirements

• At least 2 years of store or site management experience.
• Effective written and verbal communication skills in English.
• Demonstrated high customer service standards.
• Current valid driver’s license and auto insurance.
• Ability to sit or stand for up to 8 hours per day; traverse the property; bend, twist, and lift; frequently lift or move up to 25 pounds and occasionally up to 40 pounds.

Responsibilities

• Maintain day-to-day administrative functions and controllable site expenses.
• Meet or exceed sales and profitability objectives.
• Respond to customer needs and manage time according to urgency to accomplish business objectives.
• Maintain a safe site environment for employees and customers, and address and report safety concerns promptly.
• Ensure excellent customer service and resolve customer concerns in a timely manner.
• Enforce company policies and procedures, including lien policies, procedures, and legal requirements.
• Maintain site operations and business standards in accordance with company policy and the Site Operations Review.
• Contribute to a positive work environment.
• Clean and prepare vacant storage units for rent.
• Perform daily facility security checks, including lock checks and audits.
• Conduct local marketing tasks as required and enforce property rules.
• Complete and submit company documents and reports accurately and on time.
• Work with the Facility Maintenance Team to complete repairs within project bid and budget.
• Maintain a professional personal appearance.
• Perform other duties as assigned.

Benefits

• Use of an on-site one-bedroom, one-bathroom apartment, subject to a refundable $750 damage deposit, acceptable criminal background check results for occupants over 18, and monthly pet rent for uncaged animals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed