Self-Storage Property Manager

Atomic Storage Group • LaGrange, GA

3d

About The Position

The Self-Storage Property Manager keeps the facility’s day-to-day operations running smoothly while providing professional, welcoming customer service. The role balances customer assistance, sales, payment collection, administrative work, and property upkeep. The manager is expected to take ownership, work independently, communicate clearly, and support property operations as needed.

The position includes answering customer calls, giving property tours, helping customers select storage solutions, resolving concerns, and collecting payments while maintaining records in accordance with company policies. It also involves walking the property daily, keeping it clean and safe, performing light maintenance, opening and closing storage unit doors, and helping maintain the facility’s appearance.

Work takes place in both an indoor office and outdoors on the property, in varying weather conditions. The role involves regular communication with customers, vendors, and team members; frequent use of computers, office equipment, locks, gates, and basic tools; and sitting, standing, walking, bending, reaching, and occasionally lifting or moving up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities. The job description notes that duties may change based on business needs and that employment is at will.

Requirements

• Positive, professional, and customer-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work independently and stay organized.
• Basic computer and administrative skills.
• Ability to lift up to 50 pounds and work indoors and outdoors as needed.
• Must pass a background check prior to hire.
• Must be legally authorized to work in the United States.
• Reliable transportation required.

Nice To Haves

• Customer service, sales, retail, hospitality, or property management experience.

Responsibilities

• Take ownership of assigned work and help keep day-to-day operations running smoothly.
• Collect payments accurately and maintain records in accordance with company policies.
• Handle responsibilities independently and follow through without constant reminders.
• Support overall property operations and assist where needed.
• Answer incoming calls professionally and help customers feel welcomed and informed.
• Provide property tours and help customers find the right storage solution.
• Resolve customer concerns with professionalism, patience, and common sense.
• Communicate clearly with customers, coworkers, management, and vendors.
• Walk the property daily to ensure the facility remains clean, safe, and well-maintained.
• Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
• Open and close storage unit doors and assist with general property upkeep.
• Help maintain an appealing property appearance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed