Assistant Property Manager - Self Storage
About The Position
Self Storage One and Apartment Services, Inc. is seeking a motivated, customer-focused Assistant Property Manager to support the daily operations of a self-storage facility. The role works closely with the Property Manager and District Manager to support smooth operations, accurate reporting, occupancy performance, and a strong customer experience. The Assistant Property Manager also helps maintain site organization, security, and property readiness. The position is based across Self Storage One locations in Eldersburg and Ellicott City, Maryland, and travel between properties may be required.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office Suite or related software.
- Professional, neat appearance and a strong customer service focus.
- Valid driver’s license and use of a vehicle for the duration of each shift.
- Ability to lift up to 15 lbs.
- Ability to work outdoors and walk the property regularly in varying weather conditions.
- Ability to sit at a computer for extended periods.
- Must provide a current phone number and email address.
- May be required to travel between Self Storage One locations as needed.
Nice To Haves
- Previous self-storage experience preferred.
Responsibilities
- Assist with daily site operations, including opening and closing procedures, administrative tasks, and reporting.
- Assist customers with rentals, payments, service requests, and general inquiries professionally.
- Oversee site operations when the Property Manager is absent, as needed.
- Process on-site payment transactions, filing, and invoicing.
- Regularly inspect property grounds and storage units for cleanliness, security, and readiness.
- Prepare and follow up on service requests and maintenance needs.
- Assist with delinquency tracking and documentation according to company policies.
- Support the unit vacate process, including basic damage inspections.
- Maintain organization of office systems and site records.
- Monitor security systems and promptly report concerns.
- Perform other related duties as assigned.
Benefits
- Transportation allowance.
- 10 paid holidays.
- Paid funeral leave and jury duty leave.
- Medical, dental, and vision insurance, eligible the first of the month after 60 days.
- Employer-paid life insurance.
- Voluntary life insurance.
- Short-term and long-term disability.
- Flexible Spending Account (FSA).
- Traditional and Roth 401(k) options, eligible after 3 months for employees age 21 and older.
- Employee Recognition Program.
- Discounted housing; more details available during interview.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
